Social Service Representative

Job Details

Social Services

Social Service Representative Bronx, NY Posted: 5/26/2026

Job Description

Job ID#:

4440

Job Category:

Social Services

Position Type:

Employee (Full Time)

Position Summary:

We are hiring a Social Services Representative (SSR) to work in the lobby of our largest health center, El Nuevo San Juan/Simpson Pavilion. The SSR provides necessary support services to our patients including medical transportation, home care requests, nutrition/food resources, medical equipment, support services, and other related areas to address the needs of our patients.

This is a great opportunity for someone with a High School Diploma who is interested in getting into the field of social services/social work.

Must be able to commit to a Monday to Friday 8:00am-5:00pm schedule. The position is fully onsite 5 days/week.

Minimum Qualifications:

• High School Diploma required.
• Ability to work in a high-volume and fast-paced environment.
• Strong customer service skills are required.
• 1 year of experience in healthcare
• Effective oral and written communication.
• Passion for helping the elderly.
• Bilingual English/Spanish is required.

Key Duties:

• Assists providers with providing services including but not limited to: Medical Durable Equipment, Transportation, Food Pantries/Nutrition programs, and Home Care Services.
• Supports completion of forms, generates letters, and requests for services.
• Completes home care requests and prior authorizations.
• Assists with medical record requests including HIPPA forms.
• Supports social workers and case managers with service provisions.
• Assists with the completion and requests of prior authorization at the request of providers.

Compensation: $19.50 per hour

About Urban Health Plan:

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do.

Benefits Include:

• Fully funded Health Insurance for yourself
• 73.5% funded Health Insurance for your family
• Dental Insurance
• $50,000 term life Insurance
• 401(k) Retirement Savings (including annual UHP Contribution)
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.

Job Requirements

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