Social Service Worker & Administrative Clerk (6795)

The Salvation Army USA

Madisonville, KY

JOB DETAILS
SKILLS
Administrative Skills, Blood-Borne Pathogens, Coaching, Community and Social Services, Customer Support/Service, Disbursements, Disciplinary Action, Distribution Services, English Language, File Maintenance, Financial Aid, Furniture, Human Resources, Insurance, Insurance Claims, Interviewing Skills, Inventory Management, Maintain Compliance, Mathematics, Needs Assessment, Organizational Skills, Paycom, Photocopy, Public/Media/Press/Analyst Relations, Record Keeping, Statistics
LOCATION
Madisonville, KY
POSTED
8 days ago

Schedule Hours: 29 hours per week

This Position is responsible for:

Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and

financial aid; interviews clients to determine need and eligibility to receive assistance; assists clients who need

help after the fire, flood, tornado, etc. Maintains the Pathway of Hope program, and HMIS for all shelter clients.

Prepares accurate and complete client records; refers clients to community agencies and maintains effective

working relationships; ensures compliance with program policies and procedures.

Prepares Corps Administrative Support functions by completing appropriate Human Resources paperwork for

submission in TSSAM; coordinates Corps Open Enrollment and assists with Benefit Orientation. In addition, I

process new hires and administer the Paycom and Attendance for Corps employees.

Key Responsibilities:

  • Greets and interviews clients requesting assistance to determine client's eligibility for service based on program

guidelines and restrictions; records clients' disposition and other pertinent information such as income,

expenses, family, and work history; assists clients in completing applications for assistance; photocopies social

security cards, picture identification cards, payroll statements, utility bills, etc.

  • Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients; directs clients to

Lodge Kitchen, Thrift Store, or Distribution Center for assistance. Pack food boxes for clients leaving the shelter

and going into permanent housing; provides clients with food from the pantry; receive and stock items donated

for the pantry; maintain an inventory of itemized account of pantry items and disbursements.

  • Prepares administrative support by completing all Human Resources paperwork and submissions in TSAMM,

new hires, bell ringers, terminations, disciplinary actions, etc. Reviews Corps information in Ceridian for

timesheet and pay errors before submission and makes corrections; and provides Ceridian coaching and

training to staff.

Obtains usernames and passwords for Paycom, Blood-borne pathogen (BBP), and Safe from Harm (SFH) for all

new hires at the Corps.

Distributes Open Enrollment information to staff.

Ensures the files are maintained organized and efficiently-

files insurance claims for accidents on vehicles and property.

Oversees and maintains accurate record keeping of the gift cards.

Physical Responsibilities:

  • Work requires the ability to lift and carry and/or push/pull moderately heavy (25-50 lb.) materials, supplies, and

equipment. Moderate mobility: duties are usually performed by sitting, standing, and walking combinations.

Tasks are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or

walking.

Ability to meet attendance requirements.

Ability to read, write and communicate the English language.

Employee Benefits: Part Time with Benefits

  • PTO
  • AFLAC INSURANCE
  • Education and Experience

High school diploma or G.E.D.,

and

Two year's experience working in a social or public service environment with experience assisting the public,

Or

Any equivalent combination of training and experience which provides the required knowledge, skills, and

abilities.

  • Certifications/Licenses:

None

  • Materials and Equipment:

Typewriter Computer Photocopy Machine

Knowledge, Skills, and Abilities:

Knowledge of general office practices and principles.

Knowledge of social service practices and principles.

Ability to interview clients to evaluate and serve their needs.

Ability to determine client eligibility for program assistance based on specific program guidelines and

restrictions.

Ability to build and maintain effective working relationships with the public and community agencies.

Ability to prepare accurate and complete client records, reports, and statistics.

Ability to read, write, and communicate in the English language.

Ability to perform mathematical calculations.

Ability to type and keypunch information into a computer.

Ability to sort and file documents alphabetically and numerically.

Ability to operate general office equipment, including a telephone, typewriter, computer, and adding machine.

Physical Requirements:

Work requires the ability to lift and carry and/or push/pull moderately heavy (25-50 lb.) materials, supplies, and

equipment. Moderate mobility: duties are usually performed by sitting, standing, and walking combinations.

Tasks are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or

walking.

Ability to meet attendance requirements.

Ability to read, write and communicate the English language.

Working Conditions:

Work is performed in a normal office environment where there are little or no physical discomforts associated

with changes in weather or discomforts associated with noise, dust, dirt, and the like.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an

employee of The Salvation Army to undermine its religious mission.

EQUAL OPPORTUNITY EMPLOYER: VETERANS I DISABLED

About the Company

T

The Salvation Army USA