We are seeking an energetic, compassionate, and highly organized Social Services Technician / Resident Services Coordinator to join our Social Services team.
This is an excellent opportunity for an individual interested in healthcare, social services, human services, resident advocacy, or care coordination. A social work license is not required for this position.
Key Responsibilities:
?Support the Social Services Department with resident and family communication and follow-up.
?Assist with resident concerns, grievances, personal needs, and psychosocial support.
?Help coordinate appointments, transportation, community resources, and resident services.
?Assist with advance directive, resident information, and departmental documentation processes as assigned.
?Track Social Services recommendations and outstanding follow-up items.
?Communicate with nursing, therapy, activities, admissions, and other interdisciplinary team members.
?Assist residents and families with questions and connect them with the appropriate department or resource.
?Maintain organized records, logs, and follow-up systems.
?Participate in resident care and interdisciplinary meetings as assigned.
?Provide timely, professional, and compassionate customer service to residents and families.
Preferred Qualifications:
?Experience in healthcare, skilled nursing, assisted living, behavioral health, human services, customer service, or care coordination preferred.
?Degree or coursework in Social Work, Human Services, Psychology, Sociology, Healthcare Administration, or a related field preferred but not required.
?Social work licensure is not required.
?Excellent communication and interpersonal skills.
?Strong organizational and follow-through skills.
?Comfortable communicating with residents and families.
?Ability to prioritize multiple responsibilities in a fast-paced healthcare environment.
?Computer and documentation skills required.
We are looking for someone who is compassionate, dependable, organized, and willing to take initiative..
The Social Services Assistant provides assistance to the Social Services department to ensure all medically related emotional and social needs of patients are met in accordance with all applicable laws, regulations, and Life Care standards.
An Equal Opportunity Employer