About Us: ChesPenn is a network of community health centers in Delaware County. Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children regardless of their income, insurance status, or ability to pay.
Simply put, our goal is to provide a healthcare home for every person living in the communities we serve. Be part of our mission to care for your community. This is a job that will love you back!
Position Summary: Assists the patients of the organization to overcome seriocomic barriers to achieving their health and wellness goals. Ensures access to quality healthcare for all individuals by facilitating access to community resources, referral services and life skill education for patients and their support systems.
Qualifications:
Education:Associate degree in social services, Bachelor's degree a plus
Years of Experience: Two (2) or more years in social services or related field
Knowledge, Skills and Abilities:
Knowledge of community resources relevant to social detriments of health
Strong verbal communication skills, including excellent active listening skills
Excellent written communication skills
Ability to work harmoniously as part of a health care team
Ability to meet approved minimal physical and medical standards
Fluency in Spanish is a plus
Scope of Responsibilities:
Provide individual and family supportive counseling and referral to help improve personal and social functioning and resolve emotional and psychological problems
Provide advocacy assistance in obtaining necessary services
Partners with the Community Health Educator and other agency representatives to identify and work to address unmet community needs
Partner with community agencies to facilitate mutual referrals.
Provide documentation in a timely manner according to department standards
Model skillful, supportive, strengths-based interactions with patients and co-workers
Maintain confidentiality of information about patients and their families Perform other duties as directed by supervisor Document all patient contacts, case updates, and referrals according to established protocol and standards
Maintain statistical data necessary for reporting requirements
Track appointment compliance for care-managed patients who have missed appointments, and document outcomes
Prepare reports and audits requested by supervisor
What We Offer:
Health, Dental, Vision 100% Employer Paid Life and LTD Insurance Generous Paid Leave (vacation, personal and sick leave) Tuition Reimbursement 401(k) and Roth IRA Retirement Accounts Employee Assistance Program
Physical demands:
Frequent and prolonged sitting or standing.
Moderate physical effort
Work environment:
Primary work environment is a busy multi-site, multi-cultural ambulatory care setting. There is routine exposure to infectious disease and blood borne pathogens.