Social Services Director

Social Services Director

Visalia Post Acute - Visalia, CA

Salary Range: $70,000-$75,000 annually (DOE)

Visalia Post Acute is seeking a compassionate, organized, and experienced Social Services Director to join our team. This role is essential in supporting residents and families by addressing emotional, social, and psychosocial needs while ensuring compliance with all regulatory requirements.

General Purpose

The Social Services Director is responsible for planning, developing, organizing, and implementing social service programs that support residents in achieving the highest practicable level of well-being. This position requires strong communication, organization, and problem-solving skills, as well as the ability to handle sensitive situations with professionalism and confidentiality.

Essential Duties

Every effort has been made to identify the essential functions of this position; however, this does not imply that these are the only duties you will be required to perform.

• Establish plans of care by working with residents and families to set goals and explore available options.
• Assist residents in achieving the highest practicable level of independence and well-being.
• Provide medically related social services to support residents' physical, mental, and psychosocial needs.
• Evaluate social, emotional, and family information to develop individualized care plans.
• Provide emotional support to residents and families coping with illness, disability, or life transitions.
• Assist residents with healthcare-related decisions.
• Assist with personal shopping and resident needs as appropriate.
• Track and inventory resident belongings and coordinate resolution of lost or missing items.
• Coordinate services with community agencies and healthcare providers to meet resident needs.
• Assist in securing prosthetics and assistive devices as needed.
• Maintain accurate documentation of resident social service status and interventions.
• Coordinate outpatient appointments and ancillary services (optometry, podiatry, dental, psychiatric services).
• Assist with discharge planning and coordinate with interdisciplinary teams and outside agencies.
• Develop and maintain strong relationships with staff, residents, families, and community partners.
• Provide in-service training and education to staff as needed.
• Counsel residents and families and provide ongoing support.

Supervisory Requirements

This position does not have supervisory responsibilities.

Qualifications

Education and/or Experience

• Bachelor's Degree in Social Work or Human Services is required.
• Minimum of 2 years of supervised social work experience in a healthcare setting working directly with individuals.
• Healthcare/SNF experience is required.
• MSW preferred, but not required.

Language Skills

• Ability to read and interpret technical procedures and policy manuals.
• Ability to communicate effectively with residents, families, staff, and management.

Mathematical Skills

• Ability to apply basic mathematical concepts such as fractions, percentages, ratios, and proportions.

Reasoning Ability

• Ability to solve practical problems and interpret written, oral, or diagram instructions.

Certificates, Licenses, Registrations

• Experience with PointClickCare (PCC) preferred.

Physical Demands

• Frequent standing and/or walking.
• Occasional sitting.
• Frequent reaching, pushing, and pulling.
• Frequent talking and hearing.
• Ability to lift up to 25 pounds frequently.
• Occasional climbing, balancing, stooping, kneeling, or crouching.

Work Environment

The work environment is a healthcare setting with a low to moderate noise level. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

This job description is not intended to be a complete list of all duties and responsibilities. Management reserves the right to assign or reassign duties as necessary.

Equal Employment Opportunity (EEO) Statement

Visalia Post Acute is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.