Social Services Program Coordinator (PCN 061142)
Salary
$3,119.25 - $3,275.25 Biweekly
Location
Anchorage or Juneau, AK
Job Type
Full Time
Job Number
54425
Department
Health
Division
Behavioral Health
Opening Date
07/02/2026
Closing Date
7/17/2026 5:00 PM Alaska
Division
Behavioral Health
Position Open To
Alaska Residents Only
Bargaining Unit
General Government
Range
20
Job Description
This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged To Apply.
Welcome to the Department of Health.
We'd be delighted to have you join our team.
If you envision yourself in this role and are ready to start an exciting career with us, apply today.
This position is open to Alaskan Residents only.
Please check out the residency definition to determine if you qualify.
This position is currently located in Anchorage. The position may be in Anchorage or Juneau, depending upon the location of the most qualified candidate.
What you will be doing:
This Social Services Program Coordinator position, within the Division of Behavioral Health (DBH) Directors Office, Policy, Legislative, Regulations, Communication, and Planning Section, is fully responsible for coordinating and managing multiple smaller programs, which include coordinating strategic planning, policy, procedure development, communications, legislative and regulatory activities.
Under the supervision and direction of the Social Services Program Officer (SSPO), you will act as a secondary point of contact for regulatory work and will provide the lead regulatory division staff with relief by taking one regulation package at a time or by assisting on specific tasks in a joint effort to ensure timely and consistent processing from start to finish on select regulation projects.
In this postion you will also assist the Social Services Program Officer in conducting bill analyses and assessing legislative impact (e.g. draft bills, passed legislation, fiscal impacts) on division practices, as needed. This position supports internal and external communications to ensure effective program implementation and operational continuity.
Our organization, mission, and culture:
The mission of the Division of Behavioral Health is to promote an integrated and comprehensive behavioral health system based on sound policy, effective practices, and partnerships. Our Division Vision: We will partner to support a strong, continuous behavioral health service continuum through technical assistance, regulatory guidance, and optimized resource allocation to meet the dynamic needs of Alaskans.
Our Division Values: Connection, Collaboration, and Community.
The benefits of joining our team:
Describe the benefits of working for your team, such as career advancement and development, flexible work schedules, and possible telework, and highlight how the work is meaningful, such as serving one's community.
The working environment you can expect:
Anchorage Regional Office: Conveniently located at 3601 C. St., Suite 878, Anchorage, AK 99503, Midtown Anchorage, and within walking distance of Cuddy Family Park, Loussac Library, and Natural Pantry.
Juneau Central Office: Located at 350 Main St., Suite 214, Juneau, AK 99801, in vibrant downtown near the Alaska State Capitol Building, courthouse, governors mansion, state and city museums, and within walking distance to various restaurants, coffee shops, and gift stores.
A hybrid work environment offers the opportunity for designated telework and in-office days.
Who we are looking for:
The ideal candidate will possess some or all of the following position-specific competencies in addition to the Minimum Qualifications listed below:
detail.
To view the general description and example of duties for this job class, please go to the following link and search for Social Services Program Coordinator: https://www.governmentjobs.com/careers/Alaska/classspecs
Minimum Qualifications
Competency-Based Minimum Qualifications Instructions
This job class uses competency-based minimum qualifications.Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.
Competency Description
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations rather than specific tasks and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.
Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates that you possess the minimum required competencies for the job class.
Any combination of education and/or experience that provides the applicant with competencies in
Equivalent to those typically gained by:
Any combination of preparatory post-secondary education and/or professional-level experience providing, developing, administering, or managing social/health services or social/health service programs.
Special Note:
"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.
"Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the professions principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to ones own judgment.
Additional Required Information
At the time of the interview, please provide the following:
Please read the information below carefully. This applies to your application submission.
SUPPLEMENTAL QUESTIONS
For your application to be evaluated, you must answer the Supplemental Questions.
The State of Alaska uses four proficiency levels to measure and describe an applicants competence in applying specific behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions.
CLASSIFICATION
This Position Description is currently being reviewed by the Division of Personnel & Labor Relations, Classification Section. Depending on the allocation outcome, this recruitment pool may or may not be used to fill this vacancy.
EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.
WORK EXPERIENCE
When using work experience not documented in your application, please provide the employers name, job title, employment dates, and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.
If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level Ensure your time and any subsequent flex promotion(s) are documented as a separate position This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
MULTIPLE LOCATIONS:
The location of this position is currently in Anchorage. The position may be located in Anchorage or Juneau, depending upon the location of the most qualified candidate. Please select the location(s) you are willing to be considered for. There is 1 position to be filled.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database, you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095.If you choose to be contacted by email, please ensure that your email address is correct on your application and that your spam filter will permit emails from the governmentjobs.com domain. For information on allowing emails from the governmentjobs.com domains, visit the Lost Password Help page at: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to: recruitment.services@alaska.gov
For assistance with applying for a password, please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
Contact Information
For specific information in reference to the position, feel free to contact the hiring manager at:
Ryan Knight/Administrative Assistant 2
Phone: 907-269-3614
Email: ryan.knight@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
See https://drb.alaska.gov/retiree/ for additional information
Paid Leave & Other Benefits
01
This position can be based in Anchorage, or Juneau, depending on the selected candidates location. Please indicate which location you are applying for. Anchorage ($3119.25/Biweekly) Juneau ($3275.25/Biweekly)
02
Please rate your level of proficiency in Analytical Thinking/Problem Solving: Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
03
Please rate your level of proficiency in Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately
04
Please rate your level of proficiency in Organizational Awareness: Knows the organizations mission and functions, and how its social, political, and technological systems work and operate effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
05
Please rate your level of proficiency in Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
06
Please rate your level of proficiency in Social Services: Knowledge of the concepts, principles, theories, practices, and current trends in social services used in the planning, design, implementation, and/or evaluation of programs that provide a broad range of social supports to individuals, families, and communities.
07
Please rate your level of proficiency in Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
08
Please rate your level of proficiency in Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are possibly difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
09
Please rate your level of proficiency in Vision: Understands where the organization is headed and how to make a contribution; takes a long-term view and recognizes opportunities to help the organization accomplish its objectives or move toward the vision.
Required Question
Employer State of Alaska
Address PO Box 110201
Juneau, Alaska, 99811
Phone (800) 587-0430 (Statewide toll-free number)
(907) 465-4095 (Juneau and out-of-state callers)
Website http://workplace.alaska.gov/