Social Services Program Manager 2 (Administrative Review Specialist)

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career! 

Job Title:

Social Services Program Manager 2 (Administrative Review Specialist)

Agency:

Department of Human Services

Job Requisition ID:

JR0000003055

Shift:

Day (United States of America)

Compensation Details:

$41,569.83 - $54,428.52

Job Description:

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

Start your career in public service. The DHS’ Division of Family & Children Services (DFCS) /Child Welfare is seeking candidates to fill the position of Social Services Program Manager 2 (Administrative Review Specialist), reporting to the Administrative Review Team Manager. This position is located at 47 Trinity in downtown Atlanta, Fulton County.

What we offer.Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s).

Join Our Team!

Job Description (General Summary): The Administrative Review Specialist is a member of the Safety Section. This position is responsible for ensuring all substantiated maltreaters are mailed notification notices, for providing the field with practice guidance on the review process, to monitor the outcomes of the first level reviews, and to conduct any requested second level reviews. This position will monitor the outcome of the third level review and provide the individual with the final results of the review. Additionally, the ART performs all requested IONS screenings for child serving agencies are processed in accordance with established timeframe and policy

Roles and Responsibilities:

• Maintain a thorough and up to date knowledge of CPS policy.

• Ensure the notice of substantiations and requested administrative reviews are processed in accordance with established timeframe and policy.

• Ensure the IONS screenings are processed in accordance with established timeframe and policy.

• Provide community training as needed for IONS screenings.

• Participate in statewide meetings and stakeholder initiatives as requested.

• Provide training for RBWO/DSP units as requested.

• Manage the IONS Help Desk, including troubleshooting issues with constituents.

• Ensure Data Requests are processed/completed and tracked, as necessary.

• Perform other professional responsibilities as assigned.

• Ability to work effectively and independently at multiple levels of the organization and with multiple teams.

• Excellent oral, written, presentation and interpersonal communication skills.

Core Competencies:

• Build and maintain relationships

• Demonstrate flexibility and resilience

• Foster continuous improvement and innovation

• Thinks systematically and inspires change

• Communicate effectively

Preferred Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following skills/experience:

• Master’s degree in social work or a closely related field. 

• Extensive child welfare experience, including a minimum of two years in a supervisory or management capacity.

• In-depth knowledge and experience in child protective services investigations.

• Strong initiative and self-direction, with the ability to work independently and effectively coordinate with individuals and teams.  

• Advanced analytical skills including the ability to apply findings from law or other research to inform policy development

• Excellent written and verbal communication skills with experience producing technical documents and delivering presentations. 

• Proficiency in Microsoft 365 applications including OneDrive and SharePoint, Word, Excel, and PowerPoint   

Additional Information:

For more detailed information about the Georgia Department Human Services visit https://dhs.georgia.gov

Employment Information:

• DHS is an equal opportunity employer.

• Current state employees are subject to State Personnel Board (SPB) Rules regarding salary.

• If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to:

  hrhelpline@dhs.ga.gov

  .

• The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

• DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE).

• DHS will contact educational institutions to verify degree(s), diploma, licensure, etc.

• As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

Minimum Qualifications:

Bachelor's degree in a related field from an accredited college or university and two (2) years of professional job-related experience in a human services field; or two (2) years of experience at the lower level Social Svcs Prgm Mgr 1 (SSP020) or position equivalent.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.