Schedule/Hours: M - F 8:30am - 4:00pm (35 hours per week)
Hourly rate: $19.00 p/h
This position is responsible for:
Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures.
Key Responsibilities: Greets and interviews with clients requesting assistance to determine client's eligibility for assistance based on programs guidelines and restrictions; records clients disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; photocopies picture identification cards, payroll statements, utility bills etc.
Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients; directs clients to the Thrift Store and/or other community agencies for assistance.
Provides clients with the proper resources for food assistance and directs clients to referral agencies for assistance in other needed areas.
Locates and arranges temporary housing for eligible clients, contacts local lodges, homeless shelters, motels, churches, etc. for lodging.
Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.
Physical Requirements and Working Conditions:
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to perform mathematical calculations.
Ability to type and keypunch information into a computer.
Ability to sort and file documents alphabetically and numerically.
Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine.
Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Employee Benefits:
Medical, Dental & Vision Plans Available
Paid Time Off
Retirement Savings Plan Available
Supplemental Insurance Available
Voluntary Life Insurance and more!
EDUCATION AND EXPERIENCE:
High school diploma or G.E.D.,
and
Two years experience working in a social or public service environment with experience assisting the public,
or
any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS:
None.
Equal Opportunity Employer: Veterans/Disabled