Social Services Worker (7804)

Monday - Thursday : 9:00 am- 3:00 pm

This position is responsible for :

Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures.

Key Responsibilities:

• Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients' disposition and other pertinent information such as income, expenses, family, and work history; assists clients in completing applications for assistance, picture identification cards, payroll statements, utility bills etc.
• Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients; directs clients to Lodge kitchen, Thrift Store or Distribution Center for assistance.
• Provides clients with food from pantry; receives and stocks items donated for the pantry; maintains an itemized account of pantry disbursements and inventory.
• Locates and arranges temporary housing for eligible clients which may include Salvation Army housing facility; contacts local lodges, homeless shelters, motels, churches, etc. for availability and referrals.
• Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.

Physical Requirements & Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to perform mathematical calculations.
• Ability to type and keypunch information into a computer.
• Ability to sort and file documents alphabetically and numerically.
• Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Benefits :

• Aflac
• Voluntary Life
• PTO
• High school diploma or G.E.D.,
• and
• Two years experience working in a social or public service environment with experience assisting the public,
• or
• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

License & Certifications:

• Valid Driver License (if applicable)
• Approved Driver on The Salvation Army Driver Qualification Approved Driver List (if applicable)

Equal Opportunity Employer: Veterans | Disabled