SOCIAL WORK SUPERVISOR III - AFTER-HOURS 2nd SHIFT

SOCIAL WORK SUPERVISOR III - AFTER-HOURS 2nd SHIFT

Salary: $63,585.60 - $76,024.00 Annually

Location: Cabarrus County, NC

Job Type: Full-Time

Job Number: FY26-01333

Department: SOCIAL WORK SERVICES - DSS

Opening Date: 02/09/2026

Closing Date: 3/8/2026 11:59 PM Eastern

Description:

Applicants are encouraged to apply early. The application review process will take place immediately and continue until the position is filled. This recruitment may close any time after the first review or when a sufficient number of qualified applications have been received.

Hiring Range: $63,585.60 - $76,024.00

Initial Placement: Customarily at entry level through 35% percentile

Pay Grade: 23

After-Hours 2nd Shift Supervisor Hours:

• 12:00pm-12:00am, rotating nights during the week
• 8:00am-8:00pm on weekends and holidays

Responsibilities:

Performs difficult level responsible supervisory work in the guidance, coordination, and delivery of social work programs and services of a child welfare or adult services unit within the Human Services Department. Work is circumscribed by federal, state, and county constraints, but within those constraints the employee exercises independent judgment and initiative. Work is performed under the regular supervision of a Social Work Program Administrator or Manager. Supervision is exercised over professional and support staff, predominantly at the levels of Social Worker III and Social Worker-Investigative/Assessment and Treatment (SW-IAT).

Essential Functions:

• Planning, directing, supervising, and participating in the delivery of social work programs and services
• Reviewing casework, holding conferences, and assisting social workers in resolving difficult case situations
• Making case decisions and judgments that impact the life and safety of children, the elderly or disabled adults
• Interpreting and providing guidance on regulations and procedures
• Providing on-the-job training for staff and making arrangements for staff to receive formal training
• Preparing, reviewing and maintaining detailed and complex records, files, reports, and confidentiality

Typical Tasks:

• Responsible for supervising, training, and evaluating staff and has substantial influence in hiring and other employment decisions
• Analyzes situations and determines appropriate courses of action immediately or in short time spans and often under very stressful conditions
• Assigns cases to staff and maintains workload balance
• Implements changes in work procedures to meet program demands and presents recommendations to management which impact programmatic goals, objectives, and policies
• Provides input to management on administrative and budget issues
• Ensures that policies and procedures are followed
• Identifies and develops community resources for activities, education, training, and supportive service areas; explains program policy to community agency providers and maintains ongoing consultation with community resources
• Develops public awareness, support, and endorsement for assigned programs through presentations to civic, public, and private organizations
• May perform social worker III or SW-IAT functions and may carry a small caseload
• May travel to homes, schools, health facilities, and other service agencies
• May transport clients
• Performs related tasks as required to potentially include but not limited to emergency shelter operations

Knowledge, Skills and Abilities:

• Thorough knowledge of social work principles, techniques and practices and their applications to specific casework, group work, and community problems
• Knowledge of federal and state laws, policies and procedures, program rules and quality assurance standards
• Knowledge of behavioral and socioeconomic problems and their treatment
• Knowledge of methods and principles of casework supervision and training
• Knowledge of medical terminology and disease processes and/or mental retardation/development programs and behavior management techniques
• Working knowledge of office equipment and computers and applicable software applications
• Ability to supervise, train, or orient lower-level social workers and other staff
• Ability to express ideas clearly and concisely and to plan and execute work effectively
• Ability to testify as an expert witness
• Ability to employ advanced case management interview techniques to establish a supportive relationship and involve families in the initial assessment for the need of services
• Ability to quickly assess the risks and safety of the client environment during daylight hours, after dark and in high crime areas
• Ability to analyze and assess safety issues in relation to risk factors
• Ability to analyze tense family situations and make decisions about removing children and protecting elderly and disabled adults when the decision has to be made with limited direct information and limited access to consultation
• Ability to interact and motivate a resistant involuntary client
• Ability to establish and maintain effective working relationships with clients and their families, a variety of medical and psychological professionals, law enforcement, court officials, attorneys, community agencies and the general public
• Ability to attend work regularly

Management Preferences:

• Strongly Preferred:
• Completion of NC Child Welfare Pre-Service Training (required)
• Completion of NC Child Welfare Collaborative Training
• Masters in Social Work
• Experience working as an After-Hours social work environment with DSS
• Experience working in a (DSS) Child Welfare or Child Protective Services Dept in the State of NC

Minimum Education / Experience Requirements:

• Requires Master's degree in social work and 2 years directly related experience; or
• Requires Bachelor's degree in social work and 3 years directly related experience; or
• Requires Master's degree in a human services field and 3 years directly related experience; or
• Requires Bachelor's degree in a human services field and 4 years of directly related experience; or
• Requires Bachelor's degree and 5 years directly related experience

Physical Requirements:

• This is normally light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects
• Some work may require the exertion of 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects
• Work may require climbing stairs for home visits, kneeling, standing and/or walking while interviewing various parties
• Reaching and fingering, grasping, and repetitive motions
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word, and conveying detailed or important instructions to others accurately or loudly
• Hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications and/or make fine distinctions in sound
• Visual acuity is required for preparing and analyzing written or computer data, operation of office machines, determining accuracy, neatness, and thoroughness of work, and observing general surroundings and activities
• The worker is subject to contact with irate clients and/or family members
• Homes that may be poorly maintained or unsafe living conditions
• The worker may be exposed to blood borne pathogens and may be required to wear specialized personal protective equipment