Social Worker/Case Manager: Behavioral Health Intake

Social Worker/Case Manager: Behavioral Health Intake

Salary

$28.04 - $28.78 Hourly

Location

Community Treatment Center, 3150 Gershwin Dr. Green Bay, WI

Job Type

Full-time

Job Number

2026-092126

Department

Human Services - Community Services

Opening Date

09/21/2026

Closing Date

9/28/2026 11:59 PM Central

• Description
• Benefits

Job Summary

First point of contact to screen and refer clients to appropriate services. Provides education on available services, referral to service connection, and development and monitoring of interdisciplinary treatment plans. May provide community outreach, education, and referrals to community members. Prepares documentation for commitment and recommitment hearings, including scheduling witnesses and communicating with probate.

Essential Duties

First point of contact for clients, families, referral sources, community agents, third party payers and others regarding referrals for services as needed; provides accurate and timely documentation of client status, progress and needs.

Demonstrates familiarity with client and other rights. Maintains the confidential nature of client and business information.

Receives direct referrals for services and conducts screening for service need, including facilitating court referrals accordingly. Ensures clients and relatives understand the nature of three-party petitions, probable cause hearings, commitment hearings, and recommitment hearings.

Assists with accepting referrals for funding of substance use disorder residential treatment and detox and assists with screening for appropriate funding source and referral.

Participates on interdisciplinary treatment teams and provides connection to appropriate services.

Provides referral to services for consumers requiring inpatient hospitalization who have not yet been assigned a case manager.

Compiles, maintains, and analyzes data related to consumer and community needs.

Demonstrates an understanding and referral of dual diagnosis/co-occurring services.

Attends and positively contributes to staff meetings and department performance overall.

Attends in-service and outside agency training sessions as appropriate.

Complies with the Human Services and/or Community Treatment Center policies.

NON-ESSENTIAL DUTIES:

Performs related functions as assigned.

MATERIALS AND EQUIPMENT USED:

General office equipment

Computer

Minimum Qualifications Required

Education and Experience:

Bachelor's Degree in Social Work, Psychology, Counseling or closely related field.

At minimum two years of experience in SUD/mental health field, with experience in crisis intervention preferred.

Licenses and Certifications:

Valid Wisconsin Driver's License.

Knowledge, Skills & Abilities

Knowledge of applicable laws (Chapter 45, 51 & 55) and related court procedure.

Knowledge of community human services resources and utilization.

Ability to screen for client needs and complete appropriate referrals as appropriate.

Ability to maintain effective working relationships with other staff and the public.

Knowledge of and ability to utilize a computer and the required software.

Ability to work independently while exercising sound judgment, particularly in high-pressure or challenging situations.

Ability to establish and maintain effective working relationships with other staff and the public.

Ability to communicate effectively both orally and in writing.

Ability to accept and constructively use criticism.

Ability to maintain confidentiality.

Ability to maintain records and reports timely and accurately.

Ability to work the required hours of the position.

PHYSICAL DEMANDS:

Lifting 20 pounds maximum with frequent lifting and/or carrying of objects weight up to 10 pounds.

Intermittent standing, walking and sitting; occasional driving.

Using hand(s)/feet for repetitive single grasping, fine manipulation, pushing and pulling, and operating controls.

Occasional bending, twisting, squatting, climbing, reaching and grappling.

Communicating orally in a clear manner.

Distinguishing sounds at various frequencies and volumes.

Distinguishing people or objects at varied distances under a variety of light conditions.

This position description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

Brown County is an E-Verify employer. Click the links below for more information.

https://www.browncountywi.gov/i/f/files/Human-Resources/E-Verify%20Participation%20Poster(1).pdf

https://www.browncountywi.gov/i/f/files/Human-Resources/IER%20Right%20to%20Work%20Poster.pdf

Brown County offers a substantial benefit package. Here is some information:

Eligible Employees:

You may enroll in the Brown County benefits if you are an employee classified as a 0.5 FTE (full-time equivalent) working at least 18.75 or 20 hours per week.

Health Care:

Emplify Health by Bellin Nearsite Healthcare: Those enrolled in the Countys health plan can access primary care, urgent care, lab work, physical and occupational therapy services at designated Bellin locations at no cost to the plan member.

Bellin Health FastCare: This convenient care clinic offers employees and dependents enrolled in the health plan to seek care at any FastCare location at no cost.

Teladoc: Offered at $0 employee cost.

Employee Assistance Program (EAP):

Offered through AllOne Health at $0 employee cost.

Medical Benefits:

Brown Countys medical plan is administered by UMR. CVS Caremark administers the prescription drug benefits portion. We have a tiered system for employee contributions.

Dental Plan:

Brown County offers two dental plans, Delta Dental allows you to choose any dentist while the Care Plus plan requires you to see a Dental Associates dentist.

One Pass Select gym program:

We offer a subscription-based fitness and well-being program that supports a healthier lifestyle.

Vision:

We offer a voluntary vision plan through EyeMed Insight Network.

Flex Spending:

Healthcare FSA is offered as a cost savings tool to help with common medical expenses not covered by your insurance.

Student Loan Forgiveness Program

Also, working for the County means you can apply for student loan forgiveness after 10 years of employment based on qualifications. Learn more here: https://dpm.wi.gov/Pages/Job_Seekers/StudentLoanForgiveness.aspx

We also offer Accident Insurance, Cancer Insurance, Critical Illness Insurance, Life Insurance and Pet Insurance.

Employer Brown County

Address P O Box 23600

Green Bay, Wisconsin, 54305

Phone 920-448-4071

Website http://www.browncountywi.gov