Job Title: Social Worker Case Manager
Location: Cambridge, MA
Job Type: W2 contract
Expected hours per week: 40 hours per week
Schedule: Onsite
Pay Range: $42-45 an hour
Job Description:
Position Summary
The Ambulatory Social Work Case Manager provides care coordination and case management services for patients and their families, helping navigate medical, social, emotional, insurance, and community resource needs. This role conducts patient assessments, develops care plans, coordinates services across healthcare providers, and serves as an advocate to ensure high-quality, cost-effective, and continuous care.
Key Responsibilities
- Manage an active caseload and support patients throughout the continuum of care.
- Conduct patient assessments by phone and in person to evaluate needs and develop care plans.
- Coordinate medical, social, emotional, insurance, and vocational services for patients and families.
- Act as a liaison between patients, providers, healthcare organizations, and community resources to ensure continuity of care.
- Communicate regularly with clinicians, patients, caregivers, and service providers regarding care plans and patient progress.
- Provide patient and family education regarding available services, community resources, and healthcare benefits.
- Monitor patient outcomes, assess service effectiveness, and recommend adjustments to care plans as needed.
- Deliver supportive counseling and assist patients and families in addressing barriers to care and life transitions.
- Maintain accurate and timely documentation within the electronic medical record system.
- Participate in interdisciplinary meetings, case conferences, quality improvement initiatives, and departmental projects.
Qualifications
- Master’s degree in Social Work.
- Current LCSW or LICSW licensure in Massachusetts.
- Minimum of 2 years of social work experience in a medical or healthcare setting.
- Knowledge of case management and managed care principles.
- Strong communication, customer service, problem-solving, organizational, and interpersonal skills.
Benefits: 80 hours paid time off, medical insurance contributions, dental vision and our 401k retirement savings plan
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