Social Worker II - CMHRP
Salary
$51,111.00 Annually
Location
Nashville, NC
Job Type
Full Time
Job Number
2026-00051
Department
Health Department
Opening Date
06/01/2026
Closing Date
Continuous
General Statement of Duties
A. Primary Purpose of Organizational Unit
To provide Care Management services to Nash County residents to improve outcomes and reduce medical costs. The Nash County Health Department is a public health agency established under the General Statutes of North Carolina and provides services for all residents of Nash County. These services are carried out in conjunction with the North Carolina DHHS.
B. Primary Purpose of Position
To provide the delivery of pregnancy care management services that improve birth outcomes in the North Carolina Medicaid population and thereby reduce costs. The pregnancy care managers, working with DHB network, provide a variety of services in the form of population management and direct pregnancy care management.
C. Work Schedule
Monday through Friday, 8:00 am - 5:00 pm. If after hours maternity clinic is in operation at the Health Department, employee will rotate with CMHRP staff to cover staffing for Social Work services. Social Worker may have to work emergency shelter or special clinics as necessary.
D. Change in Responsibilities or Organizational Relationship
The Nash County Health Department is contracted with various Prepaid Health Plans to provide Care Management services to targeted population.
Essential Duties and Tasks
A. 1. General Description
Job Description: Social Worker II - CMHRP
Utilize targeted data and referrals to identify patients who may benefit from pregnancy care management. Pregnant and postpartum women with priority risks are identified and engaged. Once this occurs, clear documentation of the pregnancy assessment, conditions/needs, interventions, goals and other pregnancy care management activities are performed. Complete all documentation online in Virtual Health.
a. Referrals for pregnancy care management come from multiple sources. The primary source for patient identification is the completion of Initial Risk Screening forms by Pregnancy Medical Home Practices. Other referral sources include hospitals, other community agencies and self-referral.
b. Patients with positive risk screens such as hospital utilization (emergency department, labor & delivery triage, hospital admission, chronic health conditions) would benefit from pregnancy care management.
c. Maintain on-going contact with local physicians and community agencies that provide medical care and services to pregnant and postpartum women in order to promote referrals for Care Management for High Risk Pregnancy.
d. Assist in identification of pregnant and postpartum women who potentially meet the target population criteria.
a. Serve as the Care Manager for Medicaid eligible pregnant and postpartum women residing in Nash County following State DHB, PHP and DHHS guidelines and performing at least the following activities:
b. Provide care management services in accordance with the approach outlined in the Care Management for High Risk Pregnancy Standardized Plan.
c. Facilitate client/family in accessing appropriate services within the community.
d. Assesses psychosocial, nutritional (WIC referral), medical, educational and financial needs using Pregnancy Home Risk Screening forms and Comprehensive Needs Assessment.
e. Counsels regarding importance of early prenatal and continuous prenatal care. Counsels patients on the importance of keeping all appointments and following medical/nursing recommendations.
g. Maintain good rapport with other agency staff as well as other service providers in the community.
h. Serves as liaison with local physicians, Home Health, local hospital, Department of Social Services, and Regional High Risk OB clinic.
a. Continuously update knowledge and skills in the area of Maternal, Child Health and Public Health.
Job Description: Social Worker II - CMHRP
b. Serve on appropriate committees which focus on infant mortality and other issues which affect clients. (Supervisor approval is required)
c. Attend trainings, educational activities, and monthly staff meetings.
d. Be an active member of the Care Management Team. Participate in monthly meetings with CMHRP staff. Responsibility is to provide input in ongoing caseload to ensure quality and continuity of care.
e. Participate in disaster services as required. Assist with department wide community activities (ex. Flu clinics, health fairs) as needed.
f. Represent the Agency in court only when subpoenaed to testify.
g. Other duties as assigned by the Social Work Supervisor and/or Health Director.
B. Major Activities
90% Case Management
These activities include: assessing the patient, family and environment; developing a care plan; counseling and education; referral and follow-up; monitoring needs; and serving as an advocate for the patient.
10% Resource Development/Community Liaison
Serves as a liaison with other service providers and attends job related workshops when appropriate. Promotes CMHRP by attending speaking engagements upon invitation.
C. Guides, Regulations, Policies and References Used by Employee:
? Care Management for High Risk Pregnancy Standardized Plan
? Local Health Department Policies, Procedures and Standing Orders
? Work under North Carolina Public Law - Confidential 130-A143, Abuse or Neglect 7A-543, Treatment of Minors 90-21.5
? Medicaid Guidelines
D. Variety and Purpose of Personal Contacts: Works directly with clients of all social, ethnic and economic groups. Clients often suffer drug or alcohol addiction, emotional or physical illness, as well as having many other unmet needs. The CMHRP CM must work closely with these individuals advocating on their behalf.
Interaction with outside providers for the purpose of accessing needed services and resources as indicated per patient assessments.
Primary contacts of community liaisons are:
? The Department of Social Services
? Mental Health Center
? Local and Surrounding Private Physicians
? Pregnancy Medical Home
? The Pregnancy Care Center
? Nash-Rocky Mount Schools
? The Bassett Center
? Nash UNC Hospital
? Wilson Medical Center
Job Description: Social Worker II - CMHRP
? ECU Health
? State and Regional Consultants
? Prepaid Health Plans
For the Care Management for High Risk Pregnancy Program to function efficiently it must be integrated with other programs within the agency, requiring contact with nurses, lab technologist, sanitarians, health educators, and management support.
E. Supervision Received by Employee: Records are audited a minimum of quarterly for compliance with State and local policy by supervisor. Records of clients receiving Medicaid are subject to Medicaid audit to see if components for reimbursement are being met. Written performance evaluations are completed annually per agencys policy.
III. Other Work Characteristics
A. Work Environment and Conditions: Work environment may include the patients home, exam room, or agency office. In the patients home, the CMHRP CM is exposed to potentially hazardous conditions when patients may be violent, mentally ill or impaired with drugs or alcohol. CMHRP Care Managers are encouraged to make visits in teams of two when the home is considered potentially dangerous. During extended work hours, visits are made in pairs or with the assistance of law enforcement personnel. Adverse weather conditions may constitute the rescheduling of visits until a time when travel is safer.
B. Machines, Tools, Instruments, Equipment and Materials Used:
? Care Management for High Risk Pregnancy Standardized Plan
? Virtual Health Computer Software System
? NCIR
? Computer/EMR/Scanner
? Mental Health/Developmental Screening Tools
? Copier
? Computer/EMR
? Educational Materials
? Fax Machine
? Scales
? Automobile
? 2-Way Radio
? Office Phone and Personal Cell Phone
C. Accuracy Required in Work: Accuracy is required to ensure that all State, and local program guidelines are met. Accuracy is required in systematically identifying needs through efficient interviewing and assessing client strengths and weaknesses. Accuracy is necessary in counseling clients at all times and especially in crisis situations. Accurate and appropriate referrals are also mandatory in this position. Accuracy is required for recording in client's records.
D. Physical Effort: This employee must be prepared to physically provide direct patient care each day whether this be through providing a clinical skill, home visit, phone call, or attending a continuing education session. This employee must be able to provide direct patient services each day. Must be able to drive to local hospitals, client's homes, doctor's offices, etc.
E. Visual Attention: Must be able to drive a car. Daily documentation is required in the patients medical record and on reports. Observation of the patient and family is also necessary.
Job Description: Social Worker II - CMHRP
F. Mental Concentration: Concentration and alertness is required daily when communicating with patients and other professionals. Maintaining patient's records and required reports also demands mental concentration.
G. Safety for Others: CMHRP CM must be knowledgeable of current Policies, Procedures, and Standing Orders. Follow infection control guidelines and be adequately immunized according to agency's employee health policy. Confidentially is a main safeguard that must be available to the patient. It is the social workers responsibility to provide a confidential atmosphere for working with patients.
Knowledges, Skills and Abilities
Considerable knowledge of social work principles, techniques, and practices and their application to individual casework, group work, and community problems. Knowledge of the psychosocial, socioeconomic and behavioral problems and their treatment. Knowledge of governmental and private organizations and community resources. Knowledge of laws, regulations, and policies which govern the program. General knowledge of medical terminology, disease processes and their treatment is required in certain programs or settings. Skill in establishing rapport with a client and applying techniques of assessing psychosocial, behavioral, and psychological aspects of client's problem. Ability to help patients obtain assistance in many areas, including financial and housing needs; to adjust to sometimes extreme psycho/social pressures is essential. Must have proven skills in counseling. Must be able to communicate effectively and maintain good rapport with patients and their families. Must demonstrate good judgement and reasoning abilities. Must handle all contacts with the public in a courteous, professional and prompt manner. Coordinate services with community agencies, medical centers, physicians, etc.
Desirable Education and Experience
Minimum Training and Experiment Requirements:
i. Social workers with a Bachelor of Social Work (BSW, BA in SW, or BS in SW) or Master of Social Work (MSW, MA in SW, or MS in SW) from a Council on Social Work Education (CSWE) accredited social work degree program.
ii. ii. Registered nurses
iii. iii. Bachelors degree in a human service field with 5 or more years of care management/case management experience working with the specific population of low-income, pregnant individuals and/or children ages 0 to 5 years
iv. iv. Bachelor's degree in a human service field with 3 or more years of care management/case management experience working with the specific population (low income, pregnant individuals and/or children ages 0 to 5 years and has certification as a Case Manager (CCM preferred)
C. License or Certification Required by Statute or Regulation:
Valid North Carolina Drivers License.
INSURANCE PROGRAMS
Nash County offers cafeteria-style benefits including:
and more!
FINANCIAL PROGRAMS
Retirement
Membership in the North Carolina Local Government Employees Retirement System is a requirement for all regular full-time and regular part-time employees. Employees contribute 6% of their annual compensation before it is taxed. If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have 5 years of service, you are 100% vested in the NCLGERS.
NC401(k)
The NC401(k) supplemental retirement program is available to regular full-time and regular part-time employees. The County establishes this 401(k) account for each eligible employee and makes a 5% contribution based on monthly earnings. Employees may elect to make voluntary contributions through payroll deduction.
457 Deferred Compensation
The 457 Deferred Compensation program is available to regular full-time and regular part-time employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.
Special Separation Allowance
The Separation Allowance is available to law enforcement officers between the ages of 55 and 62 years that are eligible and retire under the provisions of the NC Local Government Employees Retirement System.
125 Flexible Benefit Plan
Flexible Spending Account options are available to regular full-time and regular part-time employees who wish to use pre-tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Convenience Card program gives you instant access to your account funds.
Direct Deposit
Direct Deposit is a condition of employment for all employees. Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.
LEAVE PROGRAMS
Vacation Leave
For regular full-time County employees, vacation leave accrues based on length of service in the NC Local Government Employees Retirement System. Regular part-time employees accrue prorated vacation leave based on a percentage of the full-time benefit.
Sick Leave
For regular full-time County employees, sick leave accrues each pay-cycle. Regular part-time employees accrue prorated sick leave based on a percentage of the full-time benefit. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.
Holidays
The policy of the County is to follow the holiday schedule as published by the State of North Carolina each year.
The following holidays are observed:
Military Leave
Annual Training - Reserves and National Guard -Ten paid workdays per fiscal year.
Active Duty - Reserves and National Guard - Ten paid workdays upon activation.
Civil Leave
Paid leave is provided to full-time or regular part-time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.
Family Medical Leave Act
Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.
OTHER PROGRAMS
Employee Assistance Program (EAP)
The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.
Wellness Center and Telemedicine
We believe that staying healthy is inclusive of exercising regularly and taking care of your physical body. Nash County has a Wellness Center, which consists of various exercise equipment and videos, open to all full and part-time employees.
All full-time employees also have access to telemedicine through Teladoc. Teladoc treats conditions like allergies, sore throats, asthma, and more. Doctors are available by phone or video 24/7 from wherever you are. They are available to diagnose symptoms and send a prescription if needed.
NOTICE OF PRIVACY PRACTICES
The benefits offered by Nash County are subject to change. In the event there is a conflict between the above contents and Nash County policies and/or a State or Federal statute, the policy/statute shall control. Plan documents will govern benefits plans should there be a conflict with this information. They are not held out to any employee as part of any contractual agreement. Benefits, policies, and procedures are subject to change or termination at any time.
Information provided on this site is for informational purposes only. Actual provisions of each plan will be provided on the certificate of coverage as part of the Summary Plan description.
Nash County is an Equal Opportunity Employer/Provider
In accordance with Federal civil rights law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).
Remedies and complaint filing deadlines vary by program or incident. Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDAs Target Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
Additionally, program information may be made available in languages other than English. To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint filing cust.html and any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form.
To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
fax: (202) 690-7442; or
email: program.intake@usda.gov
USDA is an equal opportunity provider, employer, and lender.
Employer Nash County
Address 120 W. Washington Street
Nashville, North Carolina, 27856
Phone 252-459-9853
Website http://www.nashcountync.gov