San Mateo Medical Center (SMMC) is seeking a highly qualified Social Worker III - Discharge Planner/Case Manager - Extra Helpto provide highly skilled, intensive discharge planning and case management to individuals and their families and provide casework consultation within SMMC and to outside agencies. When a patient lacks family support and needs assistance during the transition from skilled nursing to home, belongings, the Social Worker III will coordinate the transport their belongings. If a patient requires assistance with their case, the SWIII may need to meet with them at the relevant agency or office.This Social Worker III – Discharge Planner/Case Manager (Extra Help) will provide as-needed coverage on weekday mornings and afternoons. Evening and holiday coverage are not required at this time.
The ideal candidate will be:
- An experienced social worker with the ability to plan and execute complex treatment plans in a community or hospital-based setting.
- Experienced with Behavioral Health and Recovery Services (BHRS), as well as other mental health community programs.
- Knowledgeable of the systems of care related to older adults, mental health, substance abuse, developmental delay, pediatrics, primary care, palliative care, chronic illnesses, dialysis, conservatorship, and probation and parole.
- Able to work independently with little supervision and demonstrates a high degree of initiative.
- Knowledgeable of housing resources, their requirements for eligibility, and other community services such as In-Home Supportive Services (IHSS), Multipurpose Senior Services Program (MSSP), Institute on Aging (IOA), Health Plan of San Mateo (HPSM), BHRS, and Bridges to Wellness, and more.
- Knowledgeable about County benefit and entitlement programs, such as Medi-Cal and ACE.
- Experienced and comfortable working with the following populations: multi-cultural, homeless, chronic diseases, end-of-life, mental health, domestic violence, parolees, and substance abuse disorders.
- Experienced working with a diverse population (race, ethnicity, age, ability, language, nationality, socioeconomic status, gender, religion, and sexual orientation).
- Able to accurately assess for signs of adult and child abuse and be a mandated reporter.
- Able to work in a politically charged environment under high degrees of stress and meet all deadlines.
- Able to develop effective and positive working relationships with community partners such as Aging and Adult Services, BHRS, and HPSM.
- An effective communicator to a broad range of stakeholders, including doctors, nurses, conservators, health advocates, families, and patients.
- Able to remain calm during crisis situations and perform emergency crisis counseling for families and patients as needed.
- Experienced documenting in an EMR.
- Familiarity in charting with EPIC.
- Able to communicate clearly and concisely.
- Spanish-speaking preferred.
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.