Social Worker MSW

Job Summary

Center Support Supervisor

TeemaGroup

Full-time

In-Office | San Francisco CA, United States

What you will be doing:
Clinical Practice & Case Management

• Exercise independent judgment to provide case management services for a panel of patients.

• Conduct comprehensive initial and routine psychosocial assessments to develop, implement, and update individualized care plans.

• Collaborate with caregivers and support systems to establish and deliver coordinated care plans.

• Identify psychosocial risks, challenges, and service needs; advocate, refer, coordinate, and follow up on patient support in a timely manner.

• Provide individual counseling to patients as needed.

• Facilitate family conferences and patient/caregiver support groups.

• Engage with the community to identify and access services that support patient well-being.

• Conduct discharge planning and coordination when a patient transitions out of the program.

• Participate in special events such as caregiver workshops and educational sessions.

• May review and verify assessments completed by other social work staff.

Team Collaboration

• Serve as a primary liaison between patients, caregivers, the team, and community partners.

• Collaborate with external agencies such as healthcare plans, community-based organizations, and care facilities.

• Adhere to ethical and legal standards of social work practice.

• Comply with all organizational policies and procedures, including safety and confidentiality regulations.

• Complete all documentation promptly and accurately.

• Actively participate in team meetings, advocate for patient and caregiver needs, and contribute to collaborative care planning.

• Support continuous improvement efforts to enhance service quality and operational efficiency.

• Deliver 5-star service guided by compassion, respect, and professionalism.

• Perform other related duties as assigned.

What you must have:

• Master’s degree in Social Work (MSW) from an accredited institution required.

• Bachelor’s degree in Social Work may be considered with relevant experience and language proficiency.

• Minimum of one (1) year of experience working with frail or elderly populations.

• Valid Social Worker license in the state of California (MSW – Medical Social Worker).

• Experience and ability to work effectively with diverse populations.

• Skilled in collaborative teamwork and interdisciplinary care coordination.

• Strong interpersonal skills with the ability to build trust and rapport with patients, caregivers, and colleagues.

• Highly organized with the ability to prioritize, manage multiple tasks, and follow up thoroughly.

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office and comfortable using electronic documentation systems.

• Bilingual ability may be required for specific assignments.

• Strong foundation in clinical practices and case management principles.

Nice to have:

• One (1) year or more of post-MSW experience.

• Prior experience in case management or healthcare settings.

• Familiarity with electronic health record (EHR) systems.