Analysis Skills, Atlassian JIRA, Bug Tracking/Defect Management, Consulting, Cross-Functional, Customer Relations, Documentation, Functional Testing, Genesys Solutions, Healthcare, Human Health, Industry Standards, Information Technology & Information Systems, Leadership, Matrix Management, Quality Assurance, Selenium, Software Development, Software Development Lifecycle (SDLC), System Integration (SI), Test Automation, Test Case, Test Plan/Schedule, Test Tools, Testing, Web Client Plug-ins