Software Application Systems Administrator

Software Application Systems Administrator

Location

JSU Main Campus, MS

Job Type

Full-Time

Job Number

202400400

College/Division

Academic IT

Opening Date

09/24/2026

• Description
• Benefits
• Questions

Description

The Department of Academic Information Technology is accepting applications for its Academic Information Technology position.

Examples of Duties

• Administer, configure, and maintain Canvas LMS, Ellucian Banner SaaS integrations, and related instructional technology applications.
• Manage SIS/LMS integrations, middle-ware, APIs, LTI tools, data feeds, SIS imports, and authentication processes.
• Monitor automated processes for student enrollment, course provisioning, user provisioning, and data synchronization between Banner SaaS and Canvas.
• Troubleshoot application issues, integration errors, data synchronization problems, and user access concerns.
• Coordinate system upgrades, patches, configuration changes, testing, and validation for Canvas, Banner SaaS integrations, and related technologies.
• Provide technical support, training, and guidance to faculty, staff, and students, including development of instructional videos, guides, FAQs, and documentation.
• Support data governance, FERPA compliance, information security, institutional policies, and disaster recovery/business continuity planning.
• Collaborate with IT teams, vendors, faculty, staff, and students to resolve issues, maintain system documentation, and support institutional technology needs.

Typical Qualifications

• Bachelors degree in Information Technology, Computer Science, Information Systems, or a related field; equivalent combination of education and experience may be considered.
• 2-4 years of experience administering and supporting enterprise applications.
• Experience working with Banner SaaS, ILP, Canvas application integrations, data exchange, and enterprise systems.
• Strong organizational skills with the ability to manage multiple projects, priorities, and support requests.
• Strong verbal and written communication skills.
• Ability to troubleshoot technical issues with Banner SaaS, ILP, Canvas, identify root causes, and communicate solutions clearly to technical and non-technical audiences.

We offer a complete benefits package to full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

Part-time employees who work 20 hours or more per week are eligible for the complete benefits package.

To learn more details, visit our benefits page.

01

Can you, if hired, provide proof of education?

• Yes
• No

02

Which statement below best describes the highest level of education you have completed?

• High school graduate, diploma or the equivalent (GED)
• Associate degree
• Bachelors degree
• Masters degree
• Specialist degree
• Ph.D
• G.E.D.
• Juris Doctorate

03

Will you now or in the future require sponsorship to work in the United States?

• Yes
• No

Required Question

Employer Jackson State University (MS)

Address 1400 John R. Lynch Street

P.O. Box 17028

Jackson, Mississippi, 39217

Phone (601) 979-2015

Website https://www.jsums.edu/humanresources/