Software Architect

Software Architect Principal Duties and Responsibilities:

"Provide architectural leadership across the full software development lifecycle, ensuring solutions are secure, scalable, resilient, and aligned with business and technology strategy.

"Collaborate with business, product, and technology stakeholders to convert business requirements into comprehensive architectural designs, solution alternatives, and technical roadmaps.

"Mentor and coach software engineers and technical leads, fostering strong engineering discipline, design thinking, and continuous improvement across development teams.

"Define and govern application architecture standards, patterns, and best practices across custom-developed and vendor-provided solutions.

"Review and approve solution designs, architecture diagrams, code, and integration specifications to ensure alignment with enterprise architecture principles.

"Lead enterprise automation strategy and implementation, identifying high-value opportunities, standardizing approaches, and measuring outcomes (cycle time reduction, error rate, cost savings, and user experience improvements).

"Architect and govern Robotic Process Automation (RPA) capabilities (bot design standards, orchestration, security, credential management, and monitoring), partnering with business teams to streamline manual processes and improve operational resilience.

"Own architectural direction for the enterprise platform ecosystem, using ServiceNow to standardize intake, workflow orchestration, CMDB alignment, and cross-platform integrations that enable end-to-end visibility and consistent service delivery.

"Drive the modernization of legacy applications through refactoring, re-platforming, or replacement, improving maintainability, scalability, and time to value.

"Create and drive an AI adoption strategy that empowers developers to work more efficiently through responsible use of AI assisted tooling, automation, and insights.

Software Architect Minimum Requirements:

Education and Training:

Bachelor's degree in computer science or a technology-related field, or equivalent combination of education and relevant experience required.

Prior Experience:

" 10+ years in software engineering with 5+ years in a senior technical leadership role (Software Architect, Lead Engineer, or Principal Engineer) designing and delivering production systems.

" Hands-on experience architecting applications, including networking basics, identity, secrets management, and cost-conscious designs.

" Experience designing modern architectures (modular monoliths and/or microservices), API-first integrations (REST/GraphQL), and event-driven patterns (queues/streams) with clear service boundaries and versioning strategies.

" Demonstrated success enabling high-performing delivery via modern DevOps practices: CI/CD, automated testing, infrastructure as code, and release strategies (blue/green, canary, feature flags).

" Strong application security and risk mindset (threat modeling, secure coding, encryption, authentication/authorization, vulnerability management) and ability to design within regulated/financial services environments.

" Experience building for reliability and operations: observability (logs/metrics/traces), performance tuning, incident response/root cause analysis, and designing for availability and disaster recovery.

" Ability to collaborate across product, security, infrastructure, and vendors; communicate architecture decisions clearly; and mentor engineers through design reviews, standards, and pragmatic guidance.

" Track record of influencing technical direction through architecture artifacts (diagrams, ADRs, reference architectures), and driving measurable improvements in quality, delivery speed, and operational outcomes.

" Experience leading enterprise automation initiatives, including identifying, prioritizing, and delivering workflow automation with measurable outcomes (cycle-time reduction, quality, and operational efficiency).

" Hands-on exposure to RPA delivery and governance (bot standards, security, monitoring) and integrating an enterprise platform such as ServiceNow for intake, workflow orchestration, and cross-system integrations.

" Strong stakeholder management skills able to translate between business outcomes and technical tradeoffs, align roadmaps, and guide teams through change.

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