Covenir is a BPO partner to insurance carriers — and increasingly, a technology company that happens to serve them. The Platform is how that shows up day to day: modules spanning Print, Call Center, Virtual Mailroom, and Premium & Lockbox, built with an AI-assisted, 80/20 development model where AI handles the first draft and people handle the judgment. Software Developer I (Analyst) is an entry-level, hybrid seat on that team — combining foundational development work with the data and reporting responsibilities of an analyst. It’s designed as a growth path: the skills you build here lead toward either Software Developer II or Data Analyst, and the R&D Manager will route your work across both as business needs evolve.
Job Description:
How Covenir’s Values Show Up in This Role
Committed to WOW our Customers: Even small fixes and reports reach real people — Operations, carriers, teammates. You check your work like it’s going to someone who’s counting on it.
Great Just Isn’t Good Enough: You don’t stop at “it runs.” You look at what you shipped and ask if there’s a cleaner, faster, or more AI-assisted way you could have done it.
One Team, One Goal: You ask for help early and offer it just as fast — senior developers and the Data Analyst are your teammates, not just people to escalate to.
Passion for Excellence: You take pride in work that’s genuinely yours, even at entry level — clean code, clear reports, and documentation someone else could actually follow.
What You’ll Do
Build and fix small-to-medium features on The Platform in JavaScript/Node.js, C#, or an equivalent language, with guidance from senior developers
Write SQL queries for data extraction, basic reporting, and troubleshooting
Support basic reporting and data requests, bridging the gap between the Data Analyst and Software Developer II roles
Use Git/GitHub for version control on assigned work
Apply AI-assisted development and analysis tools as part of Covenir’s 80/20 model — AI drafts, you refine and verify
Document your work clearly enough that a senior developer can review it without a walkthrough
Follow Agile sprint assignments, focusing on the most critical projects as set by the R&D Manager
Requirements
0–2 years of software development experience, or equivalent coursework/project experience, with JavaScript/Node.js, C#, or a similar modern language
Basic working knowledge of SQL for data extraction and reporting
Working knowledge of Azure cloud services (Container Apps, Blob Storage) as used on The Platform
Basic familiarity with Git/GitHub or another version control system
Basic understanding of authentication and access frameworks (Auth0, two-factor authentication, role-based access control)
Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox
Fundamental knowledge of The Platform’s architecture, its core modules, and the AI/API sandbox, or a fast willingness to learn them during onboarding
Comfort using AI-assisted development or analysis tools, or willingness to learn quickly
Ability to create clear, concise documentation of assigned work, with review from senior team members
Completes structured onboarding across Platform modules, plus data security and confidentiality training for handling customer data
Associate’s or Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience
Performs other duties as assigned by the R&D Manager in support of Covenir’s broader business needs
What an A Player Looks Like
Coachable by default. A players take feedback from senior developers without getting defensive, and you can see the change in their next pull request.
Comfortable saying “I don’t know yet”. Entry-level doesn’t mean guessing. A players escalate to senior developers or the Data Analyst instead of quietly shipping something they’re not sure about.
Curious across both disciplines. This role bridges development and analysis. A players lean into both, instead of quietly avoiding the half they like less.
Reliable on the basics. Clean commits, clear status updates, work that shows up on time. The fundamentals matter more here than heroics.
Growing on purpose. A players treat this as a launchpad, actively building toward Developer II or Data Analyst rather than coasting at entry level.
Is This Role for You?
Strong fit
New to professional development, with foundational
knowledge of JavaScript/Node.js, C#, or SQL
Genuinely wants to grow into Software Developer II or
Data Analyst, not just “a coding job”
Comfortable asking questions and taking direction
from senior developers
Interested in both hands-on development and
data/reporting work
Skip this role if
You want to work fully independently with no oversight
You’re only interested in development and have no interest in data or reporting work
You’re not open to feedback or code review
You need a narrowly defined, single-lane role rather than a hybrid one
Worker Type:
Number of Openings:
1
Numbers & Facts
Location
Worcester, Massachusetts
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Skills
Access Controlunmatched
Agile Programming Methodologiesunmatched
Analysis Skillsunmatched
Application Programming Interface (API)unmatched
Artificial Intelligence (AI)unmatched
Authenticationunmatched
Business Processesunmatched
Call Centersunmatched
Cloud Computingunmatched
Code Reviewsunmatched
Computer Scienceunmatched
Customer Trainingunmatched
Customer/Client Researchunmatched
Data Analysisunmatched
Documentationunmatched
Gitunmatched
GitHubunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched