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Software Developer III

Convergenz

Washington, DC

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JOB DETAILS
LOCATION
Washington, DC
POSTED
11 days ago

ServiceNow Developer (HAM / ITAM)

Work Style: Hybrid (limited onsite; otherwise telework)

Summary

We are seeking an experienced ServiceNow Developer with strong Hardware Asset Management (HAM) expertise to design, implement, and maintain IT Asset Management solutions. This role focuses on CMDB architecture, discovery, integrations, and asset lifecycle workflows while collaborating closely with IT operations and engineering teams.

Key Responsibilities

• Design and implement ServiceNow HAM and ITAM solutions.
• Configure Discovery, Service Mapping, and auto?discovery workflows.
• Build and maintain CMDB architecture, CI relationships, and reconciliation rules.
• Develop ServiceNow workflows, business rules, UI policies, client scripts, and Flow Designer solutions.
• Implement asset lifecycle processes from procurement through retirement.
• Integrate ServiceNow with third?party tools using APIs and Integration Hub.
• Perform CMDB health checks, data quality audits, and normalization activities.
• Deliver dashboards and reporting using ServiceNow analytics tools.
• Apply IT governance and asset management best practices.
• Mentor junior developers and support Agile delivery efforts.

Required Qualifications

• Bachelor’s degree in a technical field or equivalent experience.
• 5+ years of ServiceNow development and administration experience.
• 3+ years of hands?on experience with HAM and ITAM modules.
• Strong proficiency in ServiceNow Discovery, Service Mapping, and CMDB.
• Advanced scripting experience (JavaScript, GlideScript, business rules, script includes, ACLs).
• Experience with Integration Hub, APIs, Import Sets, and Transform Maps.
• ServiceNow Certified System Administrator (CSA) required.
• Strong analytical, troubleshooting, and communication skills.
• Authorization to work in the United States and ability to obtain required access authorization.

Preferred Skills

• Additional ServiceNow certifications.
• Experience with Software Asset Management (SAM).
• Experience with cloud asset discovery.
• Exposure to CI/CD practices for ServiceNow.
• Knowledge of network discovery and vulnerability integration.

About the Company

C

Convergenz

"An Opportunity to Help"

It started on day one. Convergenz, LLC began in July 2000, at what was fast evolving into the “Dot Com bust” and a rapid rise in unemployment. Our own customers were getting laid off en masse and sending us their resumes, desperate for work. Despite the recession that followed, little by little, we were able to successfully help find people opportunities; and as a company survive this difficult time in our economy. Over ten years later, our mission of connecting people with jobs has never seemed more important.

By the nature of the Staffing Industry, Convergenz is in a unique position to help, and positively affect peoples’ lives. For over a decade we have been able to assist professionals through historically turbulent times in the American economy. From the Dot-Com bubble, through the post 9/11 wave of layoffs, and the “Great Recession” of 2008—we have been able to offer help and resources to people who have needed access to new career opportunities. Whether it was making a major career change, or simply needing to be placed on a contract assignment to get through “right now”—we hope that we are able to help our consultants and clients through these times of uncertainty.

When we think of what sets us apart from our competition, we immediately come back to the fact that we have big company success but do it with a small company touch. Hands on, no red-tape, responsive to peoples’ needs, inquiries, and requests. In other words—Provide Great Service All the Time. When we founded Convergenz, we set out to build a firm that we would want to work for. Be a successful business – but do it the right way, in the boardroom and in the community.

Every day is an exercise in self-reflection —we look to get better, to learn, and grow. We set out to make a positive difference every day, and take pride in the results.
COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
https://conv.com/

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