Acceptance Testing, Agile Programming Methodologies, Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Atlassian JIRA, Automation, Computer Engineering, Computer Hacking, Computer Science, Content Delivery/Distribution, Content Management, Conversation Engine, Cross-Functional, Customer Relations, Customer Training, Customer/Client Research, Data Analysis, Data Quality, Detail Oriented, Develop and Maintain Customers, Establish Priorities, Identify Issues, Instructional Design, Keyboards, Leadership, Learning Management System (LMS), Lift/Move 40 Pounds, Microsoft Excel, Microsoft Office, Microsoft Project, Multitasking, Office Equipment, Performance Tuning/Optimization, Problem Solving Skills, Product Design, Prototyping, Reengineering, SQL (Structured Query Language), Scalable System Development, Software Development, Software Engineering, Team Player, Technical Leadership, Technical Support, Technical/Engineering Design, Time Management, Trend Analysis, Usability Engineering, User Interface/Experience (UI/UX), Willing to Travel