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Software Development Engineer, Alexa Communications

Amazon.com Inc
  • Sunnyvale, CA
    24 days ago

    Job Description

    Are you ready to be at the forefront of Agentic AI innovation and redefine the future of communication? Join our dynamic Alexa Connections team as a Software Development Engineer, and lead futuristic initiatives that will shape the next generation of intelligent, conversational experiences. In this role, you"ll work at the intersection of disruptive AI technologies and real-world impact, making a difference for millions of customers. You"ll collaborate with a team of passionate professionals who are as excited about innovation as you are, and together, you"ll push the boundaries of what"s possible with Alexa+.

    As a SDE, you"ll drive the development of next-generation communication features powered by advanced AI technologies, including AI Agents and Real-time AI. You"ll work closely with cross-functional teams, including product management, design, and data science, to design and deliver innovative solutions that leverage these AI technologies to enable seamless, intelligent communication experiences. You"ll also lead the integration of these advanced AI systems into Alexa"s core capabilities, ensuring a seamless and intuitive user experience.

    It's still Day One for the Alexa Communications team - we have a lot to innovate and build to make communication through Alexa devices a magical experience. And now you can send a message, make a call, play announcements, or drop in on your closest friends & family via Alexa devices or the Alexa app! The Alexa communications team is working to become the most natural way for people to communicate, and the challenge ahead is significant. We"re a high energy, fast growth business excited to have the opportunity to define the future of voice-controlled communications, make Alexa even more useful, and delight customers around the world.

    This position is within Alexa Communications team which develops core software components for communication experiences across various platforms. In this role, you will have the opportunity to work with domain experts and software engineers, and deliver key Alexa Communications features and use cases.

    Key job responsibilities

    Work closely with product and design teams to Influence overall product strategy.

    Working with other team members to investigate design approaches, prototype new technologies and evaluate technical feasibility

    Building highly scalable, reliable and available distributed services leveraging AWS Cloud

    Contributing to operational excellence, constructively identifying problems and proposing solutions

    Writing clean, maintainable code and performing peer code-reviews

    Work in an Agile/Scrum environment to deliver high quality software

    Find new ways to solve challenging problems every day

    Build agentic APIs to deliver a low latency, low cost, highly reliable, and high scalable cloud services and device software solutions.

    About the team

    Alexa Connections aspires to make Alexa+ the world's most trusted connection assistant for getting things done and creating moments of joy. Our vision emphasizes a) Trust as our foundation for becoming a daily habit, knowing our customers have plentiful choices, b) Completion of end-to-end customer journeys, beyond shipping features, and c) Joy through personalized, proactive experiences, that create a memory.

    Numbers & Facts

    LocationSunnyvale, CA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Agile Programming Methodologiesunmatched
    • Amazon Alexaunmatched
    • Amazon Web Services (AWS)unmatched
    • Application Programming Interface (API)unmatched
    • Artificial Intelligence (AI)unmatched
    • Artificial Intelligence (AI) Agentsunmatched
    • Business Growthunmatched
    • Cloud Computingunmatched
    • Code Reviewsunmatched
    • Cross-Functionalunmatched
    • Data Scienceunmatched
    • Feasibility Analysisunmatched
    • Identify Issuesunmatched
    • Memory Hardwareunmatched
    • Multiplatform/Cross-Platformunmatched
    • Product Designunmatched
    • Product Managementunmatched
    • Product Strategyunmatched
    • Prototypingunmatched
    • Scalable System Developmentunmatched
    • Scrum Project Management and Software Developmentunmatched
    • Software Developmentunmatched
    • Software Engineeringunmatched
    • Software as a Service (SaaS)unmatched
    • Speech Technologyunmatched
    • Team Playerunmatched
    • Technical Analysisunmatched
    • Use Casesunmatched
    • User Interface/Experience (UI/UX)unmatched

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