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Software Development Engineer, Amazon Search Autocomplete and Navigation AI

Amazon.com Inc
  • Seattle, WA
    8 days ago

    Job Description

    The Amazon Search Autocomplete and Navigation AI team is on a mission to help customer narrow down from their search intent to a handful products for making their final purchase decisions. The team generates highly relevant, context-aware, and personalized search refinements, optimizing their presentation order in a variety of Search Navigation UIs and guiding users to the most relevant search results. The team also owns navigation P0 metrics and defect guardrails to ensure performance and reliability. Additionally, the team develops and maintains engineering infrastructures, such as the Navigation Experience Service (NES) and Alster Refinement Provider Service (ARPS). These services connect to related search systems, serving 3B+ queries worldwide daily. They also support launches of new navigation contents and UIs and enable rapid experimentation both offline and online.

    This role requires a pragmatic problem solver comfortable with ambiguity, with deep expertise in data processing at scale. A candidate will need to leverage a wide range of skills and best practices including an emphasis on data processing at scale in customer-facing applications. Additionally, we are seeking candidates with determination and rigor in engineering, deep curiosity and interest for applied sciences, creativity, and sound logic and reasoning.

    Key job responsibilities

    In this role you will leverage your engineering background and expertise to help build the next generation of our mission understanding models and data collection framework. On a day-to-day basis, you will:

    • Interface with Applied Scientists, Product Managers, and Program Managers to determine requirements for production systems
    • Analyze log data to determine future system design and configure parameters

    Build scalable and production-ready data pipelines to extract features from petabytes of raw data

    Integrate models and algorithms in complex, real-time production systems on immense scale

    • Design and execute experiments to determine the impact of models and algorithms you intend to deploy in production
    • Run analysis reports of web-experiments to identify benefits and risk of launching the models and algorithms
    • Serve as a liaison to our customer/seller-facing partner teams in case of escalations

    Project manage cross-functional Machine Learning initiatives

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Algorithmsunmatched
    • Artificial Intelligence (AI)unmatched
    • Best Practicesunmatched
    • Cross-Functionalunmatched
    • Customer Escalationsunmatched
    • Customer Relationsunmatched
    • Data Analysisunmatched
    • Data Collectionunmatched
    • Data Managementunmatched
    • Data Modelingunmatched
    • Data Processingunmatched
    • Experiment Designunmatched
    • Machine Learningunmatched
    • Metricsunmatched
    • Partner Salesunmatched
    • Problem Solving Skillsunmatched
    • Product Programsunmatched
    • Production Systemsunmatched
    • Project/Program Managementunmatched
    • Risk Analysisunmatched
    • Scalable System Developmentunmatched
    • Search Engine Optimization (SEO)unmatched
    • Software Developmentunmatched
    • Software Engineeringunmatched
    • Systems Administration/Managementunmatched
    • User Interface/Experience (UI/UX)unmatched
    • Web Analyticsunmatched

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