Software Development Engineer, AWS EventsTechnology&MarketerExperience

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Artificial Intelligence (AI), Automation, Customer Experience, Event Marketing, Kiosks, Machine Tool, Metrics, Mobile Applications, Platform for Privacy Preferences, Prototyping, Software Administration, Software Development, Software Engineering
LOCATION
Austin, TX
POSTED
7 days ago

re:Invent is the largest gathering of the AWS community, with 60K+ customers and partners. In 2026, we"re building AI-native experiences that make re:Invent feel built for each attendee.

As a forward-deployed engineer on the Events Technology Team, you will act as both builder and technical partner for the stakeholder teams. You operate at the intersection of engineering and customer experience, with high autonomy, direct stakeholder access, and work that drives measurable outcomes. You"ll be part of a small, focused team delivering AI solutions for the attendee experience. Each engineer owns an experience and ships directly.

Build AI-powered experiences across re:Invent surfaces: the mobile app, Amazon Quick, and on-site kiosks that surface personalized session recommendations and wayfinding for 60K+ attendees. You will bring expertise in AI/LLM and agentic workflows to identify where AI removes manual steps, build production-grade solutions, and iterate based on real usage. Prototype fast, ship to production, and measure impact.

This role is for self-starters. You"re here to build. You see the problem, own it end-to-end, and deliver the solution. You thrive without detailed specs. Ambiguity energizes you. If you want to see your work used by tens of thousands of people within days of shipping, this is the role designed for you.

Key job responsibilities

  • Embed with event operations and marketing teams to understand workflows, identify AI/automation opportunities, and build solutions
  • Design and implement GenAI-powered customer experiences
  • Own full lifecycle: deploy, monitor, and maintain applications
  • Convert ambiguous business problems into scoped, shippable deliverables with clear success metrics
  • Build integrations between AI tooling, 1P, and 3P services
  • Work directly with non-technical stakeholders to translate needs into solutions
  • Document solutions, build runbooks, transfer ownership so teams operate without you
  • Own design reviews and POC evaluations, and contribute to architecture decisions

About the team

Events Technology & Marketer Experience builds the systems that power AWS events, from re:Invent (60K+ attendees) to regional summits worldwide. Our mission is to make events uneventful. We do that by delivering seamless attendee experiences and reliable tools for the teams who produce them. In 2026, we"re going further, using agentic AI to make every re:Invent surface smarter. We"re a small, high-ownership team where engineers work close to the customer, ship directly, and see their work land at scale. If you want to build AI experiences used by tens of thousands of people, this is the team.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles