Software Development Engineer, AWS Manufacturing Infrastructure Services

Amazon.com Inc

Cupertino, CA

JOB DETAILS
SKILLS
Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon Web Services (AWS), Assembly Line, Cloud Computing, Code Reviews, Computer Engineering, Computer Programming, Customer Experience, Customer Support/Service, Hardware Quality Assurance, Identify Issues, Leadership, Manufacturing, Mentoring, Metrics, Network Architecture/Engineering, Network Operations Center, Network Systems, On Call, Onboarding, Operations Management, Problem Solving Skills, Safety Standards, Scalable System Development, Server Hardware, Service Level Agreement (SLA), Software Design, Software Development, Software Engineering, Startup, Supply Chain, System Architecture, Team Player, Technical Delivery, Technical/Engineering Design, Testing, Validation Testing
LOCATION
Cupertino, CA
POSTED
30+ days ago

Come change the way the world sees the Cloud!

Have you ever wondered what it would be like to build massively scalable systems that are used by the world"s largest cloud infrastructures?

Would you enjoy broad yet equally deep scope that impacts all AWS systems globally?

AWS Manufacturing Infrastructure Services continues to pioneer and our team is architecting, building, and operating scalable services that are at the core of AWS infrastructure.

What do we do?

We own all AWS platforms, services, infrastructure, and tools that ensure the health of AWS hardware by testing every new system across all AWS manufacturing sites and ensure they are healthy when delivered to data centers. Our platform enables service owners such as EC2, EBS, S3, and other to deliver healthy servers for their service. Our team leads a large-scale service that sets the bar for Amazon and the industry in platform level services, effectively enabling the hardware at scale by designing and developing the software that manages the verification and testing of every server and rack in AWS manufacturing sites.

Why it's high-impact?

We set the bar high to ensure that AWS customers get the capacity they need to run their applications on a healthy hardware server within an SLA

What's the challenge?

There are many ambiguous and difficult challenges in our fast-moving space. Our platform is mission critical and requires deep system and software expertise. You need to have the ability to work within a fast moving and startup-like environment in a large company. You will identify solutions, trying ideas, given space to fail and iterate to produce products that your customers love.

What you will do?

You will be a part of a team to build the next generation of platform level software and systems that enables us to deliver healthy hardware to AWS customers. You design and deliver technology solutions which solve difficult business problems.

Who would succeed in this role?

Deeply technical engineers, who stay close to the customer as well as the systems architecture and design. They think about customer experience and the outcome. A person who works autonomously and dives deep in to a problem to deeply understand how things work, when to make subtle change, and when to disrupt the status quo to achieve the right results.

Why it's high-impact:

Our systems ensure that AWS data centers run correctly and efficiently and that our leadership has visibility into every step of every process.

Who would succeed in this role:

Deeply technical engineers, who stay close to the customer as well as the architecture and design. A person who works autonomously and dives deep in to a problem to deeply understand how things work, when to make subtle change, and when to disrupt the status quo to achieve the right results.

WorkLife Balance

Our team puts a high value on work-life balance. Most days, our teams are co-located in the Cupertino or Seattle office locations, but we're also flexible when people occasionally needed.

On-Call Responsibility

The positions involve on-call responsibilities, typically each team follows a standard process to limit the on-call requirement to a minimum. On average each engineer should expect to be on-call once every 6 weeks. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice.

Mentorship & Career Growth

Our teams are dedicated to supporting new team members. Our teams have a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews.

We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Key job responsibilities

In this role your responsibilities are and not limited to:

  • Solve complex problems, applying appropriate technologies and best practices.
  • Focus on a major portion of existing or new team software, including large or significant component, set of features, mid-size application or service.
  • Work with your team to invent, design and build software that is stable and performant. You write code that an SDE unfamiliar with the system can understand.
  • Work on project ideas with customers, stakeholders, peers and helping balance customer requirements with team requirements.
  • You help your team evolve by actively participating in the code review process, design discussions, team planning, and ticket/metric/COE reviews.
  • Improve and focus on operational excellence, constructively identifying problems and proposing solutions.
  • Work to resolve the root cause of complex problems, leaving software better and easier to maintain than when you found it.
  • As needed, support training new team-mates on how your team's software is constructed, how it operates, how secure it is, and how it fits into the bigger picture.

A day in the life

What's the challenge:

Engineers work in fast-moving space and have a large number of ambiguous challenges. Our projects require deep technical and software expertise and the ability to work within a fast moving, startup environment in a large company. You will be responsible for identifying solutions, trying ideas, given space to fail and iterate to produce products that your customers love. Software Engineers stay close to the customer as well as the architecture and design. Engineers dive deep to understand how things work, when to make subtle change, and when to disrupt the status quo to achieve the right results

About the team

AWS Manufacturing Infrastructure Service is a software organization within AWS that owns delivering healthy servers and racks from the AWS Manufacturing sites to hand-off in data center. We own all the AWS Manufacturing infrastructure, services, network, and systems.

We working closely with service owners (such as EC2, S3, and EBS), Hardware Engineering, Supply Chain, and AWS Manufacturing Partners to ensure we deliver high quality servers and racks to customers.

We enable our customers to manage, secure, test, monitor, and update their testing, validation, and quality checks at the manufacturing line. We get involved from early stages of platforms or site builds. We measure success based on our ability to deliver capacity quickly, keep our manufacturing lines continuously running, to proactively detect and prevent defects that impact customers, and our customers" ability to adopt and safely use our solutions. The scale of problems we solve is unique. We have an open, inclusive, and highly collaborative and supportive team culture and spend considerable time onboarding and training our new team members.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles