Software Development Engineer, Event Outfitters Engineering

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
AWS Lambda, Amazon CloudFront, Amazon Web Services (AWS), Application Programming Interface (API), Artificial Intelligence (AI), Automation, Cloud Computing, Content Development, Customer Support/Service, Data Processing, Data Storage, Develop and Maintain Customers, Distributed Computing, Emerging Technology, Event Marketing, High Availability, Identify Issues, Mentoring, NoSQL, Performance Tuning/Optimization, Problem Solving Skills, Professional Services, Protective Services, Sales Management, Set Goals, Simple Queue Service (SQS), Software Design, Software Development, Software Engineering, Standard Operating Procedures (SOP), Startup, Statistical Analysis System (SAS), Team Building, Technical Delivery, Technical Support, Technical Writing, Time Management, Vehicle Fleets
LOCATION
Austin, TX
POSTED
30+ days ago

Passionate about building a service that changes the way customers learn and get hands on with AWS services? Come join our developer team building an AWS services in a scalable and secure way for hands-on workshops including Immersion Days and Game Days. This service will help deliver customer workshops at private and public events globally at AWS, as well as for customers and partners to use directly.

In this role, you will build and develop solutions for managing one of the largest fleets of AWS Accounts in existence in scalable and secure way, supporting the broader AWS Field in enabling both internal and external customers. This role will give you the opportunity to demonstrate your ability to solve problems at scale and how to effectively own a critical service that is a dependency for other teams.

Our team owns services that thousands of AWS Solutions Architects (SAs) use to work efficiently and securely with hundreds of thousands of customers. We are looking for a Software Development Engineer to develop and maintain account management operations. We are looking for software engineers who are both passionate and skilled at working on distributed cloud-scale systems. As part of this team, you will be responsible for helping to design and build one or more systems that together powers our service. You will have the opportunity to work on the development of the end-to-end experience of this service. Roles include working on back-end API development, security and identity, serverless distributed systems, NoSQL data storage, complex event orchestration and automation, real-time data processing, and infrastructure automation. In addition, we face all the usual scale, availability, latency, and co-ordination challenges of running a cloud-scale service.

Our ideal candidate will demonstrate a passion for working on behalf of customers, have a track record of on-time delivery of large scale projects, and have the ability to operate independently and autonomously.

Key job responsibilities

You will help our team solve problems such as:

  • Design and implement fault-tolerant systems and services that run at large scale and ensure high availability guarantees using AWS services including, but not limited to: Lambda, Step Functions, DynamoDB, API Gateway, CloudFront, SQS, SNS, AppSync, KMS etc..
  • Own defining, disambiguating, designing, and implementing multi-tier distributed software systems and applications. Dive into complex architectures, research and identify new technology that can help optimize performance.
  • Design and implement systems that will help our service achieve 5x the current scale within a year. Design and implement software that will help minimize outages and improve the availability of our service
  • Estimate effort, plan implementation, and launch systems that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals and principles.
  • Experiment, innovate and deliver fast, agile, and reliable with high quality and low technical debt.
  • You should be passionate about building, improving and championing the product and a strong sense of ownership is a must.
  • Leverage GenAI to automate operational tasks for the team, maintain runbooks, SOPs, and troubleshooting guides based on resolved incidents, code changes, and operational patterns

About the team

Our team owns builds tools/services that allow the AWS field to securely, and efficiently deliver technical content and hands on events to customers. We work with AWS Event Marketing to support all large events such as re:Invent, re:Inforce, and Summits, as well as other internal teams to help support other technical content creation aspects. Our team is mostly centered in Texas, however we have folks in other locations and from a number of backgrounds / experience. We"re always looking for more folks to help us improve and continue delivering an awesome experience for both internal and external customers!

AWS Global Services

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles