Software Development Engineer II , Amazon Web Services (AWS)

The AWS Field Experience (AFX) team builds go-to-market tooling that gives the AWS sales and marketing organization superpowers, helping them focus on customers instead of manual processes. As a Software Development Engineer II on AFX, you will design and deliver the distributed systems that power Contract Lifecycle Management (CLM) and approval workflows for the AWS field, the backbone of how deals move from proposal to signed, executed contract.

You will own services that generate contract documents, orchestrate multi-stage approval flows, integrate with e-signature and CLM platforms, and enforce the business rules and gates that keep contracting fast, compliant, and auditable at AWS scale. Large language models are redefining how we support go-to-market functions, from drafting and reviewing contract language to automating approval routing, and this is your chance to help shape that transformation. You will work across the full software development lifecycle, writing high-quality code, contributing to system design, and collaborating with partners across the AWS partner business, deal desk, legal, finance, and solutions architecture teams.

Key job responsibilities

• Design and build distributed services and APIs that power contract lifecycle management and approval workflows for one of the largest field sales organizations in the world, covering the full lifecycle from authoring and approval through execution and operations.
• Develop and optimize approval-flow and workflow-orchestration engines , multi-stage routing, delegation, escalation, and gate enforcement, that keep contracting fast, compliant, and fully auditable.
• Build and maintain integrations with e-signature and CLM platforms (e.g., DocuSign) and Salesforce-based contracting systems, synchronizing contract and account data across systems at scale and improving data quality and coverage.
• Implement LLM-powered workflows, MCPs, and automation that reduce manual effort in contract drafting, review, and approval routing, and that generate actionable insights from complex contracting data.
• Participate actively in code reviews, providing constructive feedback that raises engineering standards, and mentor other engineers through documentation, training, and pairing sessions.
• Identify root causes of operational issues and drive permanent fixes, while collaborating with stakeholders across deal desk, legal, finance, the AWS partner business, and solutions architects to ensure your solutions meet real customer needs.

A day in the life

You start by reviewing pull requests from teammates, offering detailed feedback that helps everyone grow. Mid-morning, you dig into a feature in the approval-flow engine. After lunch, you join a design discussion about how an LLM-powered workflow can auto-draft contract clauses and shorten approval cycles for the field team. Later, you investigate an operational alert on the contract-generation service, trace it to its root cause, and ship a lasting fix. You move between focused coding and cross-team collaboration with partners in deal desk, legal, and the partner business.

About the team

The AFX teams sit within AWS Sales, Marketing, and Global Services and build the infrastructure that supports the sales field and AWS customers at massive scale. This team owns the contracting and approval-workflow platform, the systems that take a deal from proposal to signed, executed contract. Our closest partners span deal desk, legal, finance, the AWS partner business, and solutions architecture organizations. We are investing heavily in LLM-driven tooling and large-scale data processing to redefine how go-to-market and contracting teams operate. If you want to build systems that directly shape how AWS contracts with and engages its customers worldwide, this is the team for you.