Announcement
Details
Open Date 07/09/2026 Requisition Number PRN45620B Job Title Software Development Engineers Working Title Software Development Engineer IV Career Progression Track P00 Track Level P4 - Advanced FLSA Code Computer Employee Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary
M-F 8-5
VP Area President Department 00418 - IT Proj & Portfolio Office Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $115,000 - 135,000.00 Close Date 07/31/2026 Priority Review Date (Note - Posting may close at any time) Job Summary
Software Development Engineer IV
Design, program, build, deploy, and maintain applications on the ServiceNow Platform. Analyze and modify existing tools as well as design, construct, and test end-user applications that meet user needs. Participate in full development life cycle including requirements analysis and design. Work with the product manager on technical specifications based on conceptual design and stated organization's requirements. Support, maintain, and document software functionality. Identify and evaluate new technologies for implementation. Analyze code to find causes of errors and revise programs as needed. Consult with end user to prototype, refine, test, and debug the platfrom to meet needs. Considered highly skilled and proficient in discipline. Conduct complex, important work under minimal supervision and with wide latitude for independent judgment.
About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.
About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.
Responsibilities
Software Development Engineer IV
Senior developer within the ServiceNow team to lead and improve development activities within the platform.
Analyzes and evaluates existing systems with minimal oversight and defines problems, data availability, reports requirements and system designs issues.
Designs, configures, and develops custom applications and advanced software modules. Utilizes sophisticated scripting (Business Rules, Script Includes, Flow Designer, and IntegrationHub) while adhering to standard practices.
Designs and develops applications using integrations (REST/SOAP, JSON/XML) using Integration Hub/MID Server where applicable.
Understanding of Software Development Life Cycle (SDLC) concepts and Agile methodologies.
Works within a team dynamic to improve the platform.
Analyzes the problem and information to be processed, defines the problem and develops system requirements and program specifications from which programmers prepared detailed flowcharts, programs, and tests.
Job Code: P34894
Grade: P21
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Software Development Engineer, IV: Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience.
Preferences
ServiceNow Certified System Administrator
Proficient with API & integration design: RESTful services, webhook/notification integrations.
Strong working knowledge of ServiceNow platform, with a focus on HRSD or related modules preferred.
Proficient with scripting and development concepts, such as JavaScript and ServiceNow scripting (Glide).
Ability to assess the situation, diagnose symptoms and causes of issues, determine goals and recommend actions to either meet goals or rectify issues, based on analysis of information.
Type Benefited Staff Special Instructions Summary Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
None
High School Diploma or Equivalent
Associate Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
Less than 2 years
2 years or more, but less than 4 years
4 years or more, but less than 6 years
6 years or more, but less than 8 years
8 years or more, but less than 10 years
10 years or more, but less than 12 years
12 years or more, but less than 14 years
14 years or more
Yes
No
Yes
No
Applicant Documents
Required Documents
Optional Documents
The state’s oldest and largest institution of higher education, the University of Utah is the flagship university of the state. The University offers more than 100 undergraduate and 90 graduate degree programs to more than 31,000 students (23,500 undergraduate and 7,500 graduate). The University is noted for its high research profile, its diversity of ideas and people, its stunningly beautiful setting and the warmth, friendliness, and collegiality of its faculty staff, and students. Imagine yourself working in a collaborative, creative, respectful environment where everyone’s contribution is needed and appreciated – University of Utah!