Software Development Manager, Amazon Leo | Customer Experience

Amazon

Redmond, WA

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JOB DETAILS

SKILLS

2G (2nd Generation) Wireless, Accounting, Accounting Software, Antenna, Business-to-Business (B2B), Coaching, Code Reviews, Coding Standards, Contract Manufacturing, Customer Experience, Design Patterns Programming Methodologies, Distribution Services, Finance, Financial Operations, Hardware Development, Inventory Management, Inventory Reports, Leadership, Logistics, Mentoring, Network Connectivity, Product Engineering, Product Lifecycle, Product Management, Product Programs, Product Strategy, Project/Program Management, Regulations, Requirements Management, Software Administration, Software Design, Software Development, Software Engineering, Source Code/Configuration Management (SCM), Stock Keeping Unit (SKU), Strategic Planning, Supply Chain, Supply Chain Management Software, Supply Chain Operations, System Integration (SI), Team Lead/Manager, Team Player, Technical/Engineering Design, Testing, United States Citizen, Web Programming, Web Services, eCommerce

LOCATION

Redmond, WA

POSTED

17 days ago

Description Amazon Leo is an initiative to launch a constellation of low Earth orbit satellites to deliver fast, reliable internet to customers and communities beyond the reach of existing networks. Every customer, whether B2C, B2B, or B2G, connects to that network through an antenna (customer terminal), so antenna delivery, deployment, and lifecycle management are foundational to the Leo customer experience. Do you want an opportunity to develop the software systems that track and account for antennas and other equipment across an advanced global telecom supply chain? The Leo Inventory Accounting team is a software engineering team that builds the systems and integrations responsible for keeping Leo's inventory systems of record accurate. We are building our own services and expanding core Amazon systems as needed to ensure antennas and associated equipment are correctly accounted for as they move from manufacturing handoff through distribution, deployment, field operations, and reverse logistics across multiple countries. We are looking for a Software Development Manager to own equipment inventory accounting for Leo. You will lead a team of software engineers building the platforms that track antennas and other equipment through every stage of the supply chain, from contract manufacturer through customer deliveries and installations, back through RMA and reverse logistics, and then redeployment. You will be responsible for ensuring accurate, auditable inventory records at global scale, enabling customer deliveries, supply chain efficiency, and financial accuracy. Export Control Requirement Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities - Aid in the design and delivery of inventory accounting systems, services, and integrations for Leo's antennas and other equipment, including forward and reverse logistics flows. - Work with our peer teams and stakeholders,including logistics, finance, and deployment operations, to design software systems and interfaces that maintain inventory accuracy across organizational and geographic boundaries. - Develop a strategic plan for the growth of the team, both from a software services and organization perspective. - Hire & Develop a diverse team of software engineers. - Collaborate with your fellow team members to form a strong foundation for a software organization in Leo. - Help on-board and mentor new team members. A day in the life You will work with Finance, Supply Chain, and Operations stakeholders on defining the roadmap for Leo's equipment inventory accounting platform. You will own solving this across multiple SKUs, jurisdictions, and stages of the supply chain - building software that maintains a single source of truth from contract manufacturer through customer deliveries and through the full reverse logistics lifecycle. About the team The Leo Inventory Accounting team is a software engineering team responsible for keeping the inventory systems of record accurate for antennas and other equipment across the global supply chain. We build systems and integrations that operate across the handoffs between manufacturing partners, distribution centers, field deployment teams, customer sites, and RMA and reverse logistics operations. Basic Qualifications - 3+ years of engineering team management experience - 7+ years of working directly within engineering teams experience - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams Preferred Qualifications - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Redmond - 184,900.00 - 250,200.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles

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