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Software Development Manager, ASBX

Amazon.com Inc
  • Seattle, WA
    4 days ago

    Job Description

    Managed Software Deployments, part of the Amazon Software Builder Experience (ASBX) organization, helps builders ship software faster without trading safety for speed. We own software deployments for Amazon builders, at a scale that few organizations see. We are focused on speed and making it safe to roll out code changes. This role provides a unique opportunity to directly improve the day-to-day life of Amazon builders.

    AI is transforming how software is built and operated, and we are at the forefront of this transformation. AI agents already work in write and push code across Amazon, creating new capabilities to delight our customers. The next phase shifts operations from a human-in-the-loop model toward safe, context-aware, agent-first execution, where human attention is reserved for critical decisions rather than routine coordination. The speed of deployment of software is scaling at a pace never seen before.

    We are seeking a Software Development Manager to lead the Managed Software Deployments team. You will own control plane for the deployment mechanism that builders across Amazon rely on. You will be focused on increasing deployment speed, as well as increasing safety guardrails to ensure code changes are safe. This role sits at the intersection of agentic systems, developer experience, and operations at scale, operating within a fast-moving, entrepreneurial environment.

    A successful candidate will bring deep technical expertise in building operator-facing or developer-facing products, a passion for customer experience, the ability to hire and grow a high-performing team, and the drive to deliver novel solutions that have broad impact across Amazon"s entire builder ecosystem.

    Key job responsibilities

    Key job responsibilities

    • Build, lead, and grow a diverse team of engineers.
    • Own the control plane for code deployment
    • Obsess over the builder experience for internal builders - solicit needs, synthesize feedback, and turn it into the roadmap.
    • Deliver highly available, scalable systems that hold up when teams depend on them most.
    • Drive adoption of agent-first execution, increasing volume, velocity, and safety at the same time.
    • Balance reactive response and proactive prevention across the roadmap.
    • Set team growth expectations and org strategy.
    • Communicate fluidly across teams to surface product risks and how they will be addressed.
    • Apply critical thinking in complex, ambiguous, time-pressured situations.
    • Drive leadership reviews to align roadmap and delivery across business domains.

    A day in the life

    You lead the team building deployment capabilities already in daily use by tens of thousands of Amazon engineers, and you are always raising the bar on speed and safety. On a given day you might be: working with a PE on tech strategy; reviewing architecture and tech designs with your engineers; meeting with another Amazon teams as your customer; presenting your roadmap to ASBX leadership and defending the sequencing choices.

    Your customers are every builder at Amazon. Your immediate partners are your peers supporting the teams who own the deployment platforms, deployment infrastructure, and AI coding tools that your work builds on and feeds into. The right product decisions in this space compound across the entire company.

    About the team

    This role sits on Managed Software Deployments, a team within the Amazon Software Builder Experience (ASBX) organization. We help builders ship faster without trading safety for speed. Our team owns the deployment tools for updating code on Production, and we keep our customers safe from bad software changes. Success looks like builders spending their time architecting resilience rather than firefighting failures. AI agents already operate in production across Amazon"s builder ecosystem, reviewing code, resolving operational issues, and supporting oncall teams at scale. You would join at an inflection point. Agents deliver measurable results today, and the next phase will see an exponential increase of the amount of software changes reaching production. You would help build the systems that let agents deploy safely, understand the context they operate in, and coordinate their work so that every Amazon builder can rely on them daily.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Artificial Intelligence (AI)unmatched
    • Artificial Intelligence (AI) Agentsunmatched
    • Code Reviewsunmatched
    • Customer Experienceunmatched
    • Ecosystemsunmatched
    • Entrepreneurshipunmatched
    • Firefightingunmatched
    • High Availabilityunmatched
    • Leadershipunmatched
    • On Callunmatched
    • Operational Supportunmatched
    • Problem Solving Skillsunmatched
    • Product/Service Launchunmatched
    • Software Administrationunmatched
    • Software Developmentunmatched
    • Systems Scalabilityunmatched
    • Team Buildingunmatched
    • Team Lead/Managerunmatched
    • Technical Strategyunmatched
    • Technical/Engineering Designunmatched

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