Software Development Manager, AWS Billing Data, Billing Data Services

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Best Practices, Billing, Communication Skills, Continuous Improvement, Cross-Functional, Customer Relations, Data Quality, Emerging Technology, Large-Scale Systems, Mentoring, People Management, Pricing, Problem Solving Skills, Reporting Dashboards, Requirements Management, Service Level Agreement (SLA), Software Development, Software Development Lifecycle (SDLC), Software Engineering, Team Player, Test Plan/Schedule
LOCATION
Seattle, WA
POSTED
5 days ago

We make AWS billing data trustworthy at the source. As a Software Development Manager on the Billing Data Services (BiDS) team, you"ll lead the engineers who own the foundational systems that capture, store, and serve the billing facts that billing services rely on.

Our services sit upstream of bill computation systems. We ingest billing data from across AWS (such as pricing, subscriptions, entitlements) persist them as a single source of truth, and serve them to the teams and pipelines where that data that is joined with usage to synthesize customer-facing billing artifacts. We operate at the scale of all of AWS, where correctness is non-negotiable and a single bad record can ripple into thousands of customer bills.

Key job responsibilities

  • Lead and mentor a team of software engineers: Foster a collaborative and high-performing team environment, providing guidance and support to your engineers to help them achieve their full potential.
  • Define the technical vision and roadmap: Work closely with product managers and other stakeholders to define the technical roadmap for your area of responsibility, ensuring alignment with overall business goals.
  • Own the software development lifecycle: Oversee the entire software development lifecycle, from requirement gathering and design to development, testing, and deployment.
  • Champion best practices and innovation: Drive the adoption of best practices and emerging technologies within your team, promoting continuous improvement and innovation.
  • Collaborate with cross-functional teams: Work effectively with product managers and software engineers on other Commerce Platform teams to ensure successful delivery of features.
  • Communicate effectively: Clearly communicate technical decisions and progress to both technical and non-technical audiences.

A day in the life

  • You might start the morning reviewing ingestion and data quality dashboards before joining a design review for a new storage or serving path
  • By midday, you"re working with a downstream team on a schema or data contract change, making sure the migration is backward compatible and won"t disrupt their pipelines
  • In the afternoon, you"re with your engineers on an approach to cut serving latency or raise ingestion throughput, then aligning with a partner team on an upstream event format change
  • You balance long-term platform investments with the immediate needs of the teams that depend on your data

About the team

  • We own the systems that hold and serve the authoritative billing facts for AWS Commerce Platform services
  • We sit upstream of the bill computation systems, so our data quality and freshness affect SLAs for systems downstream
  • We"re a team that treats correctness and operational rigor as first principles, but moves quickly when downstream teams and customers need us
  • We solve problems at the intersection of large-scale data systems, durable storage, and the trust customers place in their bill
  • This is a space where being right matters more than anything, and where the data we own touches every Billing team

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles