Passionate about creating visual customer experiences that push the boundaries at the forefront of agentic AI?
The North America Stores GenAI Evaluation Media (GEM) team is seeking an experienced Software Development Manager to help shape the future of visual shopping experiences. We own Trust, Governance, Quality, and Generation of billions of visual assets that allow customers to visually evaluate a product and make informed purchase decision.
The Software Development Manager will lead a team of Software Engineers, and drive the technical vision and execution of AI capabilities that inform and guide the customer's shopping journey through visuals. You will build and lead a team of engineers to solve complex technical problems that will enable us launch high quality and trustworthy visual assets at scale. Success requires establishing robust mechanisms, metrics, working with multiple partners in cross-team collaboration, and navigating rapid advances in AI technology to maintain competitive advantage.
The ideal candidate will combine deep technical expertise with strong business acumen and strategic leadership skills. You will partner with stakeholders across Amazon to align priorities, drive innovation, and build a culture of technical excellence and customer obsession. This role requires both strategic thinking and technical depth, with a focus on delivering practical solutions that scale. This is a unique opportunity to shape the future of visual commerce, leading a team that will define how hundreds of millions of customers discover and evaluate products and styles through visual experiences.
Key job responsibilities
In this position you will partner with across business, product, technical and science leaders, to highlight our strategic initiatives and make them feel compelled to use our solutions in their products. You will influence the roadmap and technology decisions that will drive the adoption of our solutions. You will have a strong focus on keeping the operational excellence bar high while managing these solutions through defining key business metrics and auditing them regularly.
You will be expected to have a strong technical ability, excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment. You will be a motivator and an experienced leader who can hire high-caliber engineers and collaborate across organizations, with the ability to influence senior leadership.
A day in the life