Amazon.com Inc logo

Software Development Manager, GO-AI Technology & Development Team

Amazon.com Inc
  • MA
    2 days ago

    Job Description

    Amazon Robotics is at the forefront of applying state-of-the-art AI to solve real-world challenges at unprecedented scale. Our fulfillment centers handle among the highest item volumes in the world, combining computer vision, mobile robots, advanced end-of-arm tooling, and high-degree of freedom movement with state-of-the-art artificial intelligence. We collaborate with customers across Amazon worldwide to conceive, develop, prototype, and deploy intelligent robotic systems that push the boundaries of industrial automation.

    Within Amazon Robotics, the Global Operations - Artificial Intelligence (GO-AI) team enables Amazon to accelerate and scale the next generation of AI-powered robotic solutions. We"re transforming how complex visual reasoning tasks are performed across Amazon"s robotics operations, moving from traditional manual data annotation processes to advanced foundation model solutions.

    As a Software Development Manager on GO-AI"s Technology & Development Team, you"ll be at the center of this transformation. You'll lead a team of full-stack software engineers, responsible for developing and maintaining mission-critical, high-availability applications for Remote Intervention and Data Annotation solutions. These applications integrate massive-scale, proprietary foundation models to deliver low-latency inference. These applications also feature human-machine-interfaces that allow remote operations teams to provide minute-level responses.

    This is a rare opportunity to build AI systems that operate at Amazon scale while solving novel technical challenges in computer vision, natural language processing, and human-AI collaboration. You"ll manage and collaborate with world-class engineers, scientists, and operations teams to deploy breakthrough research into production systems that deliver real-world impact at global scale.

    Key job responsibilities

    • Hire, motivate, mentor, and grow a high-performing engineering team of full-stack software engineers, providing them with appropriate opportunities to succeed in their career objectives
    • Work backwards from the customers' needs with long-term focus
    • Define and deliver on the technical vision, strategy, and roadmap for GO-AI's mission-critical, high availability software applications (Tier 1/Tier 2)
    • Lead your teams in the design and delivery of highly scalable services and features for GO-AI, driving operational metrics including latency, availability, and defect reduction
    • Continuously improve development processes - CI/CD, on-call, operational excellence - to accelerate delivery and maintain high availability
    • Partner with cross-functional teams of applied scientists, data engineers, business intelligence engineers, and technical program managers to provide Remote Intervention and Data Annotations for Amazon"s robotic and automation programs
    • Translate complex technical work into clear narratives for stakeholders at all levels, both technical and non-technical

    A day in the life

    Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

    1. Medical, Dental, and Vision Coverage

    2. Maternity and Parental Leave Options

    3. Paid Time Off (PTO)

    4. 401(k) Plan

    If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

    Numbers & Facts

    LocationMA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Business Intelligenceunmatched
    • Computer Visionunmatched
    • Continuous Deployment/Deliveryunmatched
    • Continuous Improvementunmatched
    • Continuous Integrationunmatched
    • Cross-Functionalunmatched
    • Go Programming Language (Golang)unmatched
    • High Availabilityunmatched
    • High Availability Softwareunmatched
    • International Operationsunmatched
    • Machine Toolunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • Mobile Devicesunmatched
    • Natural Language Processing (NLP)unmatched
    • On Callunmatched
    • Order/Customer Fulfillmentunmatched
    • Process Improvementunmatched
    • Production Systemsunmatched
    • Project/Program Managementunmatched
    • Prototypingunmatched
    • Roboticsunmatched
    • Service Deliveryunmatched
    • Software Developmentunmatched
    • Software Engineeringunmatched
    • Team Lead/Managerunmatched
    • Technical Deliveryunmatched
    • Technical Leadershipunmatched
    • Technical Strategyunmatched
    • Training Data Setsunmatched

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