Software Development Manager III, Workforce Solutions - Employee Onboarding Experience

Amazon.com Inc

Boston, MA

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Background Investigation, Cloud Computing, Coaching, Emerging Technology, Employee Retention, Establish Priorities, Health Information Management, Identify Issues, Identity Data Management, Onboarding, People Management, Performance Management, Product Planning, Root Cause Analysis, Software Development, Software Engineering, Team Lead/Manager, Team Player, Technical Support, Workforce Management
LOCATION
Boston, MA
POSTED
1 day ago

Interested in working with the latest technology in the cloud computing space to impact millions of people? Interested in building technology to support 1.6M of your co-workers? We are building native AI solutions to revolutionize the way we onboard employees to Amazon. We re-imagine technology to empower joiners to easily join Amazon. Our team uniquely combines the highest standards of technology - architecture, scalability, reliability and performance with Amazon's desire to be Earth's Best Employer.

We are looking for an SDM to support the Joining Amazon Organization that is responsible for getting employees from offer acceptance to Day1.

We are responsible for background check, medical check, work authorization, mandatory documents, personal information management, and identity management. We build services to support all Amazon businesses. We are building 1P encapsulated services from the ground up and a new end-to-end experience within A to Z.

We require a visionary leader who can define the future of Joining Amazon. In this role you will be working with multiple tech teams across many businesses. You will lead a team to build the largest onboarding plat form on Earth.

Key job responsibilities

Lead your team to build a brand new product with quality, robustness and Amazon sized scale as top priorities.

Prioritize being a really great people manager. Building, motivating, rewarding and coaching a diverse team of Software Development Engineers is the most important part of this role. You will recruit and retain top talent and excel in day-to-day people and performance management tasks.

Contribute to architecture and design discussions for full stack software.

Lead your team to evolve our service architecture with quality, robustness and Amazon sized scale as top priorities. You will regularly take part in deep-dive troubleshooting exercises and drive technical post-mortem discussions to identify the root cause of complex issues.

Set a vision for your team and create the technical roadmaps.

Help your team sort out technical and product requirements and priorities. Deliver product roadmap items and cross-team projects.

Delight your customers. Internalize our customer challenges and derive creative solutions which apply new and innovative technology.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles