Software Development Manager, Media Foundations, Amazon Interactive Video Service (IVS)

Amazon

Santa Clara, CA

JOB DETAILS
SKILLS
Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon Web Services (AWS), Analysis Skills, Architectural Services, Audio Compression, Audiovisual, Business Operations, C Programming Language, C++ Programming Language, Coaching, Code Reviews, Coding Standards, Communication Skills, Computer Science, Corporate Policies, Cost Control, Cross-Functional, Customer Experience, Customer Support/Service, Distributed Computing, Establish Priorities, Federal Laws and Regulations, Go Programming Language (Golang), Hardware Development, Incident Management, Incident Response, Intravenous Therapies, Leadership, Machine Tool, Mathematics, Mentoring, Metrics, Network Protocols, Open Source, Process Improvement, Product Development, Product Lifecycle, Product Management, Product Programs, Product Strategy, Project/Program Management, Quality Management, Requirements Management, Routing Table Maintenance Protocol (RTMP), Service-Oriented Architecture (fka Distributed Object Architecture), Simple Queue Service (SQS), Social Gaming, Software Development, Source Code/Configuration Management (SCM), Sports, State Laws and Regulations, Streaming Technology, Talent Management, Team Lead/Manager, Technical Delivery, Technical Leadership, Technical Strategy, Technical/Engineering Design, Testing, Video Compression, Video Streaming
LOCATION
Santa Clara, CA
POSTED
Today

Description

Amazon Interactive Video Service (Amazon IVS) is AWS's fully managed live streaming service, built on the same battle-tested technology that powers Twitch and trusted by thousands of enterprises across gaming, social, live commerce, sports, and entertainment.

Our mission: enable developers to build communities around live video. We handle everything from ingest to processing to delivery at global scale, so developers can focus on creating interactive, engaging live experiences for their audiences. Whether you're streaming to tens of millions of concurrent viewers or just getting started, Amazon IVS removes the complexity so developers can move fast.

We are looking for a Software Development Manager (SDM) for the Media Foundations team. The Media Foundation team is a center of excellence for streaming media processing (transmuxing, transcoding), codec technologies (H.264/AVC, H.265/HEVC, AV1), media formats (HLS, TS, FMP4), network protocols (E-RTMP, SRT, WebRTC), and media quality analysis (VMAF, PSNR). The team's C/C++/Go/Rust services process low-latency/real-time inputs and deliver packaged/real-time outputs for viewers/subscribers and recordings.

As a Software Development Manager at Amazon IVS, you will collaborate deeply with peer managers, principal engineers, and product managers to iterate on the team's engineering road map, grow and manage talent, and dive deep into service design and architecture. This is a high visibility role with the opportunity to positively impact our most-critical customers and their businesses.

Key job responsibilities

  • Define and execute technical strategies to deliver Amazon IVS features, balancing customer needs, business priorities, and technical excellence while driving innovation in stream lifecycle management, video workflow task placement, and operational tooling

  • Own operational excellence across services, improve incident response/management, and continually improve deployment practices and monitoring systems

  • Drive hiring, retention, and development of engineering talent, building diverse, high-performing teams and developing future leaders through coaching and mentorship

  • Partner with Product Management, Principal Engineers, and cross-functional stakeholders to shape product vision, prioritize investments, and deliver customer-obsessed solutions

  • Manage complex technical dependencies and integration points across services, ensuring seamless customer experiences and architectural alignment

  • Drive cost optimization and efficiency improvements while maintaining service quality

About the team

Amazon Interactive Video Service (Amazon IVS) is a managed live streaming solution from AWS that enables low-latency and real-time video experiences for millions of viewers worldwide. We power engaging live experiences for some of the largest customers in the live video space and continuously push the boundaries of what's possible with interactive video technology.

Basic Qualifications

  • Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

  • 3+ years of engineering team management experience

  • 8+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience

  • Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

  • Experience partnering with product and program management teams

  • Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment

  • Experience with live video streaming concepts and technologies including video/audio codecs (e.g. H.264/H.265/AV1), container formats (e.g. TS/MP4), and transport protocols (e.g. RTMP, SRT, WebRTC)

  • Experience with performance optimization of native C/C++/Rust/Golang applications in Linux environments

Preferred Qualifications

  • Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

  • Experience building and operating globally available services using AWS dependencies including DynamoDB, SQS, CloudWatch Metrics/Logs, ECS, EC2, and S3

  • Experience with user-generated content platforms, e.g. building products for UGC customers or working on infrastructure that enables creators and audiences at scale

  • Experience collaborating with open source software projects

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .

USA, CA, San Francisco - 212,700.00 - 287,700.00 USD annually

USA, CA, Santa Clara - 212,700.00 - 287,700.00 USD annually

USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles