Software Development Manager, Personal Information & Identity Management

Amazon.com Inc

Boston, MA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Cloud Computing, Coaching, Customer Support/Service, Emerging Technology, Employee Retention, Establish Priorities, HRIS/HRMS, Identity Data Management, Internet Application, Onboarding, Operations Management, People Management, Performance Management, Personal Information Managers, Process Development, Product Development, Protective Services, Software Development, Software Engineering, Strategic Planning, Team Lead/Manager
LOCATION
Boston, MA
POSTED
30+ days ago

Interested in working with the latest technology in the cloud computing space to impact millions of people? The Joining Amazon Technology team is building innovative solutions to revolutionize the way we onboard 2.8 million Amazon new workers a year in over 60 countries. We do not depend on third party monolithic HR systems. Our software uses Amazon Web Services to intelligently work through the complexity of country and role differences, and ensure new hires start successfully on Day 1 with delightful onboarding experiences. We enable all Amazon business success to onboard new workers to meet dynamic business and market demands, and country and region holiday and prime day retail lifecycle spikes.

Our mission is clear: We seek to be the most technically proficient HR organization in the world. Our organization uniquely combines the highest standards of technology - architecture, scalability, reliability and performance with Amazon's desire to be Earth's Best Employer.

The Personal Information and Identity Management team owns personal information for all Amazon employees, collected prior to Day 1 and updated throughout employment. We own identity management, including duplicate profile checks, merges and rehire eligibility, an critical integrations with security services for account creation. This year we will expand to support family and dependents.

Key Job Responsibilities:

• Prioritize being a really great people manager. Building, motivating, rewarding and coaching a diverse team of Software Development Engineers is the most important part of this role. You will recruit and retain top talent and excel in day-to-day people and performance management tasks. • Set the strategic vision for your team and create comprehensive strategy documents and roadmaps that align with and advance organizational goals • Lead your team to build new products with quality, security, robustness and Amazon sized scale as top priorities. Help your team sort out technical and product requirements and priorities and align with cross-organizational partners. • Contribute to architecture and design discussions for full stack software. • Delight your customers. Internalize our customer challenges and derive creative solutions which apply new and innovative technology.

About the Team

Workforce Solutions (WS) empowers our customers by providing integrated, people-focused solutions that streamline hiring processes for WW Stores, AWS, Devices, and Talent Acquisition. As stewards of the employee lifecycle and experience, we drive initiatives that promote transparency and efficiency in career mobility, workforce engagement, and operational needs management. We prioritize customer-centricity by tailoring our capabilities and processes to align with their preferences and behaviors. Our approach is to start with the customers needs and match individuals to the right opportunities through our services.

About the Company

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Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles