Software Engineer 4

Job Description:

Title: Software Engineer 4

Location: Remote (EST or CST). Occasional domestic and/or U.S. travel for in-person events and meetings.

Why This Role Exists

At Phreesia, we're transforming the healthcare experience through intelligent technology that helps patients connect with care more easily and helps providers operate more efficiently.

As a Software Engineer 4, you'll help design, build, and scale the distributed platforms that power the patient experience. In this senior individual contributor role, you'll drive technical solutions from design through production, improve platform reliability and engineering quality, and mentor other engineers while helping shape engineering best practices across the organization.

You'll collaborate closely with architects, product managers, operations teams, QA engineers, and fellow software engineers to deliver secure, scalable, and highly available software that makes a meaningful impact on healthcare.

You'll also champion modern engineering practices, including the thoughtful use of AI-assisted development tools. Engineers are expected to leverage AI to improve productivity, accelerate delivery, increase test coverage, automate repetitive tasks, support troubleshooting, and enhance documentation while validating AI-generated outputs and promoting responsible adoption across the engineering organization.

What You'll Spend Your Time Doing

• Lead the design, implementation, and delivery of scalable, reliable software solutions throughout the software development lifecycle.

• Utilize AI-assisted engineering tools (such as Claude Code) to improve engineering efficiency, software quality, and developer productivity.

• Review, refine, and validate AI-assisted outputs to ensure alignment with architectural standards, compliance requirements, and security best practices.

• Participate in technical design reviews, architectural discussions, and code reviews.

• Drive technical decisions for complex initiatives from design through production deployment.

• Mentor software engineers and QA engineers on engineering best practices, technical problem-solving, and modern development workflows.

• Own production systems and drive operational excellence through monitoring, observability, automation, and continuous improvement.

• Troubleshoot and resolve complex production issues and critical customer escalations.

• Contribute to CI/CD automation, platform reliability, and developer experience improvements.

• Collaborate cross-functionally with Product, Architecture, Operations, and Engineering leadership.

• Drive engineering best practices related to quality, scalability, testing, documentation, maintainability, and security.

• Support sprint planning, estimation, delivery coordination, and Agile execution.

What Makes You a Great Fit

You don't need to check every box - but this role will feel energizing if you have:

• Strong experience building software using Microsoft .NET/C#, Java, and cloud-native technologies.

• Experience designing and implementing scalable APIs, distributed systems, and backend services.

• Experience building and improving CI/CD pipelines and engineering automation.

• Strong understanding of software quality, observability, scalability, resiliency, and operational excellence.

• Experience mentoring engineers and contributing to technical leadership across teams.

• Experience leveraging AI-assisted engineering tools to improve development workflows and engineering outcomes.

• Strong written and verbal communication skills with the ability to explain complex technical concepts to diverse audiences.

• A passion for continuous improvement and influencing engineering standards across the organization.

We Do Have A Few Requirements To Check

• Bachelor's degree in Computer Science or a related discipline required.

• 5+ years of experience building and supporting distributed software applications

• Experience with different technologies:

• Microsoft .NET/C#

• SQL Server, MongoDB, Redis

• JavaScript, HTML, CSS

• React and/or Angular

• RESTful APIs

• AWS, Azure, or GCP

• RabbitMQ, MSMQ, NServiceBus

• CI/CD and DevOps tooling

• Observability and monitoring platforms

• AI-assisted engineering tools including Claude Code

Where You'll Work

This is a remote role where you'll collaborate closely with distributed engineering, product, and cross-functional teams to build software that improves the healthcare experience for patients and providers.

Why Phreesia

Phreesia is on a mission to make healthcare more human, connected, and efficient. Our SaaS platform powers digital check-in and engagement for healthcare organizations nationwide-helping patients feel informed and providers work smarter.

Compensation & Rewards

Total Cash Compensation:

• USD $145,000 - $155,000 depending on qualifications.

• A comprehensive Total Rewards package designed to support your whole life - not just your work.

We're proud to be:

• A five-time Modern Healthcare Best Places to Work winner

• Recognized on the Bloomberg Gender Equality Index

• Deeply committed to inclusion, growth, and employee experience

Who We Are:

At Phreesia, we're looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We're committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.

Phreesia cares about our employees by providing a diverse and dynamic work environment. We're a five-time winner of Modern Healthcare Magazine's Best Places to Work in Healthcare award and we've been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!

Top-rated Employee Benefits:

• 100% Remote work + home office expense reimbursements

• Competitive compensation

• Flexible PTO + 8 company holidays

• Monthly reimbursement for cell phone + internet + wellness

• 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada

• Variety of insurance coverage for people (and pets!)

• Continuing education and professional certification reimbursement

• Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/workforce/

We strive to provide a diverse and inclusive environment and are an equal opportunity employer.