Software Engineer 4/Pega

Description

Title:Software Engineer 4/Pega

Location: Charlotte, NC

Alternative Location: Irving, TX and Chandler, AZ

Duration: 6 months

Work Engagement: W2

Work Schedule: Hybrid 3 days in office/2 days remote

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary:

In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Software Engineering. Review and analyze complex multi-faceted, larger scale or longer-term Software Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Required Qualifications: Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

Key Responsibilities:

Technical Leadership & Delivery

• Lead the design, development, and implementation of Pega applications, with a strong emphasis on case management and workflow orchestration
• Actively contribute to development (rules, flows, integrations, UI, decisioning) as a hands-on lead, not just oversight
• Translate business requirements into scalable, maintainable Pega designs
• Ensure solutions align with Pega Guardrails, performance standards, and enterprise architecture guidelines

Case Management Expertise

• Design and implement end-to-end case lifecycles, including stages, steps, SLAs, approvals, and escalations
• Leverage case types, subcases, spin-offs, and wait shapes effectively
• Optimize user experience for case workers using Pega UX (sections, views, dashboards)

System Integration

• Design and implement integrations using:

o REST and SOAP services

o Connectors and Services

o Pega Integration Patterns (Sync/Async, Queue Processors, etc.)

• Collaborate with downstream and upstream system teams to define interface contracts
• Troubleshoot and resolve integration and performance issues

Mentorship & Team Enablement

• Mentor and support junior and mid-level developers through code reviews, hands-on guidance
• Set coding standards and reusable assets to improve team efficiency

Quality, Performance & Operations

• Participate in code reviews, performance tuning, and defect resolution
• Support deployment activities and production troubleshooting when needed
• Ensure compliance with security, audit, and operational standards

Key Requirements:

• Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
• 5+ years of Pega platform experience, with significant hands-on development
• Strong expertise in Pega Case Management
• Proven experience with Pega system integrations (REST/SOAP, services, connectors)
• Solid understanding of:

o Pega rules engine

o Flow rules, decision tables, data pages

o Performance tuning and troubleshooting

• Experience leading or mentoring development teams
• Pega certifications such as CSSA and/or CLSA

Preferred Qualifications

• Experience with Pega Infinity (latest versions preferred)
• Exposure to CI/CD pipelines and DevOps practices for Pega
• Knowledge of cloud
• Experience working in Agile/Scrum environments