Software Engineer, Global CRM Platform

TikTok Inc
  • San Jose, CA
    30+ days ago

    Job Description

    The goal of the Customer Growth team is to build a stable, flexible and intelligent CRM platform, improve commercialization efficiency and client satisfaction. We are seeking self-motivated Software Engineers to develop an excellent platform for our clients and sales all over the world.

    Leveraging your knowledge of CRM system architecture, you ll work hands-on in a fast-paced environment to engineer solutions and actionable recommendations to develop TikTok s proprietary CRM into an enterprise-grade, market-leading platform. You ll work alongside a global team of product managers located in TikTok s major markets to build innovative sales, marketing and analytics tools to increase user adoption and satisfaction.

    In this role, you will work on:

    • Backend development of TikTok s proprietary CRM platform.
    • Turn TikTok s proprietary CRM into an enterprise-ready, market-leading SaaS platform leveraging best practices from the industry.
    • Understand users personalized requests and come up with scalable technical solutions.
    • Build a globalized CRM System with high performance and availability across multiple regions. Minimum Qualifications:
    • Bachelor s degree or above in computer science or related fields. 1+ years of experience building scalable systems.

    Preferred Qualifications:

    • Familiarity with Elastic Search and key/value stores (Redis, Memcached etc) is a plus
    • Familiarity with Message Queue (Kafka, RabbitMQ, RocketMQ etc) is a plus
    • Familiarity with CRM platforms and Ad Sales automated processes is a plus - Professional experience with Java is preferred.
    • Professional experience with Spring Boot and/or other Microservice frameworks is preferred
    • Professional experience with relational databases (MySQL, Postgres etc) is preferred

    Numbers & Facts

    LocationSan Jose, CA

    Skills

    • Advertising Salesunmatched
    • Apache Kafkaunmatched
    • Best Practicesunmatched
    • Computer Scienceunmatched
    • Customer Acquisitionunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Satisfactionunmatched
    • Elasticsearchunmatched
    • High Availabilityunmatched
    • Javaunmatched
    • Marketingunmatched
    • Messaging Middlewareunmatched
    • Microservicesunmatched
    • MySQLunmatched
    • PostgreSQLunmatched
    • Problem Solving Skillsunmatched
    • RabbitMQunmatched
    • Redisunmatched
    • Relational Databases (RDBMS)unmatched
    • Salesunmatched
    • Scalable System Developmentunmatched
    • Software Engineeringunmatched
    • Software as a Service (SaaS)unmatched
    • System Architectureunmatched
    • memcachedunmatched

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