Software Engineer Graduate (Global CRM) - 2027 Start

TikTok Inc
  • San Jose, CA
    30+ days ago

    Job Description

    Responsible for building and maintaining a Global CRMCustomer Relationship ManagementPlatform and Transaction Platform for sales and marketing agents/partners, working closely with the Sales Operations Management Platform (SOMP) to create a stable, flexible, and smart platform. We enhance commercial efficiency and customer satisfaction through various intelligent marketing tools, ensure the stability and security of customer fund transactions, and reach a balance between revenue, risks, efficiency, and client experience for the monetization of TikTok.

    We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

    Key Responsibilities:

    • Work on cackend development of TikTok s proprietary CRM platform.
    • Turn TikTok s proprietary CRM into an enterprise-ready, market-leading SaaS platform leveraging best practices from the industry.
    • Understand users personalized requests and come up with scalable technical solutions.
    • Build a globalized CRM System with high performance and availability across multiple regions. Minimum Qualifications:
    • Individuals who are completing or have recently completed a Bachelor s or Mster s degree in Computer Science, Computer Engineering or a related discipline.

    Preferred Qualifications:

    • Experience with big data components including Spark, OLAP engines and Flink is a plus, but not required.
    • Professional experience with Java is preferred.
    • Professional experience with Spring Boot and/or other Microservice frameworks is preferred.
    • Professional experience with relational databases (MySQL, Postgres etc) is preferred.

    Numbers & Facts

    LocationSan Jose, CA

    Skills

    • Best Practicesunmatched
    • Big Dataunmatched
    • Computer Engineeringunmatched
    • Computer Scienceunmatched
    • Customer Experienceunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Satisfactionunmatched
    • High Availabilityunmatched
    • Javaunmatched
    • Marketingunmatched
    • Microservicesunmatched
    • MySQLunmatched
    • OLAP (OnLine Analytical Processing)unmatched
    • Onboardingunmatched
    • Operations Managementunmatched
    • PostgreSQLunmatched
    • Relational Databases (RDBMS)unmatched
    • Salesunmatched
    • Sales Operationsunmatched
    • Software Engineeringunmatched
    • Software as a Service (SaaS)unmatched

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