Analysis Skills, Automation, Background Investigation, C Programming Language, C++ Programming Language, Cloud Computing, Computer Networks, Computer Science, Customer Support/Service, Engineering, High Availability, Home Automation, Identify Issues, Incident Response, Integrated Circuits (ICs), Java, JavaScript, Large-Scale Systems, Layer 3 Protocols, Microsoft C# (C Sharp), Microsoft Product Family, Microsoft Windows Azure, NetApp Storage Systems, Network Architecture/Engineering, Network Connectivity, Network Operations Center, On Call, Operating Systems, Oracle Database, Problem Solving Skills, Production Systems, Python Programming/Scripting Language, QoS (Quality of Service), Reliability Engineering, Root Cause Analysis, SQL (Structured Query Language), Service-Oriented Architecture (fka Distributed Object Architecture), Software Administration, Software Engineering, Systems Administration/Management, Telemetry, Testing, Usability Engineering