Software Engineer III - Global Servicing Technology

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

The Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights- empowering Colleagues and Customers alike.

Software Engineer leads the full software development lifecycle, ensuring high reliability and efficiency through collaboration, innovative solutions, and rigorous code standards.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

• Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience
• Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL and relational databases
• Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
• Work Experience:
• Software engineering and development experience or a related job
• Experience in application design, software development, and automated testing
• Experience in object-oriented design and coding with variety of languages
• Experience in distributed (multi-tiered) systems, algorithms, and relational databases
• Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories
• Experience in automation testing and documentation (i.e. automated, functional, and performance).
• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
• Advances the design, development, testing, and deployment of software applications and systems
• Drives the modification, documentation, and maintenance of software to ensure high reliability and availability
• Collaborates with cross-functional teams to address advanced technical challenges and optimize application performance
• Analyzes system requirements and delivers innovative technical solutions to enhance software quality and efficiency
• Completes code reviews and automated testing to maintain high-quality code standards
• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives
• Advances the design, development, testing, and deployment of software applications and systems
• Drives the modification, documentation, and maintenance of software to ensure high reliability and availability
• Collaborates with cross-functional teams to address advanced technical challenges and optimize application performance
• Analyzes system requirements and delivers innovative technical solutions to enhance software quality and efficiency
• Completes code reviews and automated testing to maintain high-quality code standards
• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives