Software Engineer, Quality Assurance

About Us

ToolsGroup is a global leader in retail and supply chain planning, helping businesses navigate uncertainty and complexity with AI-powered solutions. Our platform enables real-time inventory visibility, demand planning, and service level optimization-ensuring the right products are in the right place at the right time. With ToolsGroup, companies can keep their promises to customers, maximize revenue, and optimize working capital-even in the most constrained environments.

Position Overview

We are looking for a strategic and proactive Quality Assurance Engineer to join our dynamic engineering team. This role is ideal for someone who can orchestrate quality across initiatives by shaping test strategy, planning end-to-end validation, identifying risk early, and partnering closely with product, engineering, and release stakeholders to ensure successful delivery. We are seeking a QA engineer who thinks holistically about project quality outcomes and not someone focused solely on manual test case execution.

Key Responsibilities

• Analyze feature requirements, designs, and prototypes to develop end-to-end quality strategies, risk assessments, acceptance criteria, and release validation plans in collaboration with product owners, engineers, and AI tooling

• Own QA planning across projects by defining scope, dependencies, milestones, and quality gates that align with delivery objectives

• Design and maintain automated testing frameworks for web, desktop, and backend systems

• Coordinate with engineering, product, and DevOps teams to integrate validation strategy into development workflows and CI/CD pipelines

• Drive release readiness by evaluating quality signals, identifying systemic risks, and recommending mitigation plans before deployment

• Continuously improve QA processes, coverage strategy, and team effectiveness to ensure high-quality software delivery at scale

• Monitor and communicate quality metrics, test coverage, and readiness status to stakeholders throughout the project lifecycle

• Partner in the investigation of customer-reported product issues to identify quality gaps, drive corrective actions, and inform future test strategy

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.

• 3+ years of experience in software quality assurance, with demonstrated ownership of end-to-end test strategy and project-level quality planning.

• Experience translating product requirements into risk-based test approaches, validation plans, and release readiness criteria.

• Experience with testing repositories and tooling like Xray or similar.

• Experience with automation tools such as Selenium, Cypress, Playwright, or similar.

• Familiarity with CI/CD tools like Jenkins, GitLab CI, or GitHub Actions.

• Strong understanding of software development life cycle (SDLC), agile delivery, and cross-functional collaboration.

• Strong problem-solving, communication, and organizational skills with the ability to influence quality outcomes across teams.

• Strong critical thinking skills with the ability to work autonomously, and drive quality decisions across teams.

Preferred Qualifications

• Experience in the supply chain, industrial manufacturing, or retail industries.

• Experience with performance testing tools (e.g., JMeter, Gatling).

• Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).

• Exposure to cloud platforms (OCI, Azure, GCP).

Applying to this job the candidate consents that his/her data are treated by ToolsGroup in compliance with the GDPR n. 2016/679 GDPR and Transparency Document

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Applying to this job the candidate consents that his/her data are treated by ToolsGroup in compliance with the GDPR n. 2016/679 GDPR and Transparency Document

U.S. applicant notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ToolsGroup is CCPA/CPRA compliant.