Role Number:
200643742-0157
Summary
Carrier Services offers seamless integration of Apple Retail Stores and Apple Online store with major US Carriers for iPhone activations
We are looking for a talented Site Reliability Engineer to join our growing team
As an SRE, you will be responsible for ensuring the reliability, scalability, and performance of our systems and services
You will work closely with our engineering and operations teams to design, build, and maintain robust infrastructure and automation solutions
If you are an SRE engineer who can thrive in a dynamic environment and can make a meaningful impact through your technical expertise and dedication to excellence, come join our team as a Site Reliability Engineer (SRE)
Description
This role demands extensive hands on experience of working as SRE engineer for large scale, customer facing Cloud applications
Candidate should have good understanding of SRE principals, including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts
Candidate should have excellent troubleshooting and problem solving skills
Minimum Qualifications
+ 4 years of experience in incident management for large-scale, customer-facing retail applications, with a focus on impact-driven prioritization, root cause analysis, and timely resolution + Proven 4-year track record of strong troubleshooting, problem-solving, and debugging skills in dynamic, production environments + 4 years of hands-on experience in observability and monitoring using tools like Splunk and Prometheus, with expertise in creating complex queries and insightful dashboards + 4 years of proficiency in at least one scripting language such as Python, enabling automation and efficient system management + BS in Computer Science or equivalent work experience
Preferred Qualifications
+ 2 years of experience working with relational and NoSQL databases such as Oracle and Cassandra, including writing and optimizing complex queries for scalable and efficient data access + Willingness to participate in on-call rotations and provide weekend coverage as needed + Experience in communicating complex technical concepts to both technical and non-technical stakeholders + Strong problem solving skills, software development and debugging skills + Proven track record of taking ownership and successfully delivering results Apple is an equal opportunity employer that is committed to inclusion and diversity
We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics
Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.
There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.