Software Engineering Manager, Commerce Shopping Quality Journey Orchestration

Google

Pittsburgh, PA

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Artificial Intelligence (AI) Natural Language, Best Practices, Business Growth, Coaching, Code Reviews, Computer Science, Computer Vision, Cross-Functional, Data Modeling, Data Processing, Data Storage, Debugging Skills, Distributed Computing, Ecosystems, Engineering Management, Equal Employment Opportunity (EEO), Establish Priorities, Information Retrieval, Information/Data Security (InfoSec), Internet Search, Large-Scale Systems, Leadership, Matrix Management, Metrics, Modeling Languages, Natural Language Processing (NLP), Network Design, People Management, Problem Solving Skills, Process Improvement, Software Development, Software Engineering, Style Guide, Team Lead/Manager, Technical Leadership, Testability, Testing, User Interface Design
LOCATION
Pittsburgh, PA
POSTED
30+ days ago

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience in software development.
  • 5 years of experience leading ML design and optimizing ML infrastructure (e.g., model deployment, model evaluation, data processing, debugging, fine tuning).
  • 3 years of experience in a technical leadership role.
  • 2 years of experience with state of the art GenAI techniques (e.g., LLMs, Multi-Modal, Large Vision Models) or with GenAI-related concepts (language modeling, computer vision).
  • 2 years of experience in a people management or team leadership role.

Preferred qualifications:

  • Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
  • 3 years of experience working in a complex, matrixed organization.

About the job

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.With your extensive technical expertise you take initiative to independently design and implement new systems, designing, implementing, and testing multiple features with little or no direction from tech lead or manager. You collaborate with key stakeholders to determine future direction of work.

As a Software Engineering Manager within the Journey Orchestration and Autorater (JOAA) team, you will architect the Shopping Quality Flywheel. You will focus on understanding AI quality, detecting root causes of regressions and driving improvements through advanced response orchestration. You will leverage LLM-based autoraters to define success, providing high-velocity, low-cost proxies for critical user metrics.

Your core responsibilities encompass direct technical leadership for complex LLM workflows, defining a strategic outlook for a sub-team within JOAA and driving cross-functional alignment.

People shop on Google more than a billion times a day - and the Commerce team is responsible for building the experiences that serve these users. The mission for Google Commerce is to be an essential part of the shopping journey for consumers - from inspiration to to a simple and secure checkout experience - and the best place for retailers/merchants to connect with consumers. We support and partner with the commerce ecosystem, from large retailers to small local merchants, to give them the tools, technology and scale to thrive in today’s digital world.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $207000 - $301000 (USD) + 20% bonus target + bonus + equity + benefitsLearn more about benefits at Google.

Responsibilities

  • Set and communicate team priorities that support the broader organization's goals. Align strategy, processes, and decision-making across teams. 
  • Set clear expectations with individuals based on their level and role and aligned to the broader organization's goals. Meet regularly with individuals to discuss performance and development and provide feedback and coaching. 
  • Develop the mid-term technical outlook and roadmap within the scope of your (often multiple) team(s). Evolve the roadmap to meet anticipated future requirements and infrastructure needs. 
  • Design, guide, and vet systems designs within the scope of the broader area, and write product or system development code to solve ambiguous problems. 
  • Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

About the Company

G

Google

Build for everyone

Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.

It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.

So whether you develop new technology or creative campaigns, craft beautiful products or breakthrough partnerships, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Benefits

We strive to provide Googlers and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits are based on data, and centered around our users: Googlers and their families. They’re thoughtfully designed to enhance your health and wellbeing, and generous enough to make it easy for you to take good care of yourself (now, and in the future). So we can build for everyone, together.

Learn more about Google’s benefits on this site featuring Googlers’ experience.

How we Hire

Google’s hiring process is an important part of our culture. Googlers care deeply about their teams and the people who make them up. In order to  build for everyone, we know that we need a wide range of perspectives and experiences, and a fair hiring process is the first step in getting there.

Learn more about our hiring process.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer Software
EMPLOYEE BENEFITS
Paid Sick Days, Performance Bonus, Professional Development, 401K, Stock Options, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Work From Home, Life Insurance, On Site Cafeteria
FOUNDED
1998
WEBSITE
https://goo.gle/4dbno6V