Software Engineering Manager - Tempus

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineering Manager within PNC''s Tempus Technologies organization, you may be based in a remote location.

Tempus Technologies, Inc. is the expert leader of secure payments at the point of interaction. For more than 25 years, innovation and producing high quality custom-ready solutions is at the forefront of everything we do. We're committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers' business requirements. Our knowledgeable and friendly employees are passionately dedicated to delivering world-class support to every client. We thrive in a transparent culture that understands the value of shared ideas, teamwork, and excellence in everything we do.

Tempus Technologies is seeking a highly collaborative and technically skilled Software Engineering Manager to lead our Test Automation and Quality Engineering efforts. This role combines hands-on technical leadership with people management, focusing on building scalable automation frameworks, advancing AI-driven testing practices, and fostering a high-performing engineering team.

The ideal candidate is passionate about modern quality engineering practices, thrives in a fast-paced environment, and enjoys mentoring others while actively contributing to technical solutions.

Key Responsibilities:

Leadership & Team Management

• Lead, mentor, and develop a team of automation engineers through regular one-on-one meetings
• Drive employee growth through coaching, feedback, and performance management processes
• Foster a collaborative, inclusive, and high-accountability team culture
• Manage hiring, performance reviews, and employee lifecycle decisions
• Ensure team availability, engagement, and strong communication practices

Delivery & Execution

• Own and manage the test automation product backlog, ensuring alignment with business priorities
• Facilitate bi-weekly planning sessions for automation initiatives
• Oversee and support execution of UI, API, and performance testing efforts
• Maintain accountability for timely and high-quality delivery of automation solutions

Cross-Functional Collaboration

• Partner closely with development, product, and business teams to:

Address failures identified through automated testing

Prioritize automation initiatives

Expand automation adoption across development teams

• Participate in town halls, RCA sessions, and product meetings
• Act as a key advocate for quality engineering practices across the organization

Technical Leadership

• Provide hands-on support with UI and API automation development when needed
• Own and evolve the automation framework and technology stack
• Promote best practices in test design, observability, and monitoring
• Drive integration of AI (Generative AI, Prompt Engineering, Agentic AI) into testing and automation workflows
• Champion continuous improvement in CI/CD pipelines and quality processes

Qualifications:

Technical Skills

• Strong experience in software development
• Hands-on experience with UI test automation tools (Selenium, Playwright, Cypress)
• Experience with API testing tools such as Postman
• Familiarity with CI/CD tools (Bitbucket, Jenkins, GitHub Actions)
• Experience with performance testing tools such as Apache JMeter
• Proficiency in JavaScript, TypeScript, or Python
• Solid understanding of software testing concepts (Black Box, White Box)
• Experience working with REST APIs
• Exposure to cloud platforms (Azure, AWS, or GCP)
• Experience with containerization technologies
• Passion for automation, monitoring, and observability

Modern Engineering Capabilities

• Experience with Prompt Engineering, Generative AI, or Agentic AI
• Ability to incorporate AI-driven approaches into testing and development workflows

Key Behaviors & Leadership Traits:

• Highly people-oriented with a genuine passion for developing others
• Strong organizational and planning skills; able to guide teams in structuring work effectively
• Dependable and present, with consistent participation in meetings and team activities
• Transparent communicator who proactively updates stakeholders
• Collaborative mindset with the ability to influence across teams
• Hands-on leadership style-willing to step in and contribute technically when needed

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manages development projects, development teams and application support functions.
• Oversees multiple application programming and analysis projects which include development, installation and maintenance of application programs.
• Monitors and maintains adherence and compliance to quality standards on an ongoing basis.
• Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.
• Analyzes applications to ensure that all systems that are developed, meet business needs and specifications.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Playwright (Software), Postman (Software), Process Improvements, Regression Testing, Release Management, Software Solutions, Test Automation, User Experience (UX) Design

Competencies

Agile Development, Application Delivery Process, Application Development Tools, Coaching Others, Design Thinking, IT Environment, Software Process Improvement (SPI), System Testing

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $100,100.00 - $223,080.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 06/05/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.