Software Field Application Engineer

About the role

Credo is seeking a Software Field Application Engineer to join the AE Team. You will work closely with Internal AE teams and with customers to make sure the product and SDK are running issue-free on customer environment, and analyze customer system to provide clear debug instructions to the team. You will be responsible for assisting the Internal AE team verifying and validating post-silicon Products internally and on customer environment, including implementing and integrating hardware and firmware feature into our SDK , developing high efficiency Python Automation Scripts, testing and evaluating chip performance on various environments. You will need to cooperate with the Design Team, Production Team, and Firmware Team to debug issues and support development of SDK software. This position will be onsite at our San Jose, CA HQ.

Base salary range is $65,000- $110,000 a year. The base salary offer will depend on factors such as education, experience, training, skills, qualifications, and location. This position is also eligible for a discretionary bonus, equity and a full range of medical and other benefits.

Why Credo

• Purpose: We invest in what matters. From meaningful-future shaping projects to competitive compensation, we empower you to grow your career while making a lasting impact.
• People: Connection starts within. We collaborate, celebrate wins, and create an environment where everyone can do their best work.
• Possibilities: Our belief shapes what's next. Our technology powers the most reliable and energy-efficient connections around the world - and our team powers new products and markets that come next.

Responsibilities

• Supporting Customer on bringup of serdes and retimer software into their systems.
• Using Test and Debug Scripts and analyze chip and sdk Behaviors in Customer and Internal Environments.
• Performing System Level Verification and Validation under different testing environments.
• Analyzing and Debugging High Speed Systems for different speeds.
• Working with Internal AE teams and Design Team to integrate hardware and firmware features into the SDK
• Understand SLT Test Scripts and work with Production Team to run large quantity sample tests.
• Generating high-quality reports based on customer evaluations and testing results.
• Skills in developing automation test scripts for link-up, training and diagnostics is a plus.

Qualifications

Basic Qualifications

• Master's Degree in Electrical Engineering, Computer Engineering or related major with one or more years of experience.
• Strong Customer Facing Skills.
• Proficient skills in python programming languages and skills in understanding and developing codes under available structures.
• Experiences with C and Firmware Development, familiar with Git.
• Team oriented with strong analytical skills, self-driven with desire to deliver beyond the scope of each job.
• Strong Multi-tasking skills to handle different requests

Preferred Qualifications

• Master Degree in Electrical Engineering, Computer Engineering or related major with three or more years of experience.
• Experience with handling and running high-speed test equipment.
• Basic knowledge in DSP and Digital Design.
• Knowledge in Ethernet top level including Retimer, Bitmux, MAC/PCS and MAC/Sec is a plus.
• Excellent problem-solving abilities and analytical thinking, and ability to handle and adapt in new generations of technologies.
• Strong teamwork orientation and collaborative approach.

About Credo

Credo's mission is to transform connectivity at scale through fast, reliable, and energy-efficient system solutions. Our high-speed copper and optical interconnect products deliver industry-leading power and performance at up to 1.6T to meet the ever-expanding data infrastructure demands of AI.

Our product portfolio includes ZeroFlap (ZF) Active Electrical Cables (AECs) and ZF optical transceivers, OmniConnect memory solutions, and a suite of retimers and DSPs for optical and copper Ethernet and PCIe, all leveraging the PILOT diagnostic and analytics software platform. Credo innovations enable our customers to connect the systems that connect the world.

Credo is committed to creating an inclusive environment for all employees and welcome applicants from diverse backgrounds without regard to race, color, religion, gender, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, ethnicity, genetic information, age, disability, veteran status, or any other legally protected basis. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email people@credosemi.com. Apply Now