Credit Processing, Customer/Client Research, Inventory Management, Microsoft Excel, Microsoft Outlook, Microsoft Windows XP, Microsoft Word, Order Processing, Organizational Skills, Purchase Orders, Returns Processing, Shipping/Receiving, Software Administration, Software License Management, Software Licenses, Telephone Skills
ESSENTIAL FUNCTIONS:
- Order processing, Returns, inventory control
- Order Desk responsibility: Purchase Orders, Credit and Rebills, Software Licensing
- Create, Manage of software licensing to our customers and employees. Customer profile management.
- Software Media Maintenance - Management of Software Master CD's to make sure they correctly organized and required info is on each disk. Also backing UP CD's.
- Quality Control - Responsible for evaluating the quality of the orders are correct, have all required materials and good presentation
- Inventory control - Will be involved in software inventory activities
NON-ESSENTIAL FUNCTIONS:
- Alternate Back up Phone Reception (when needed)
- Answer incoming calls and filter accordingly forward to correct personnel when Reception is not present.
KNOWLEDGE:
- Order Processing (Review of Purchase Orders, order processing, credit and rebills, returns, receiving) Inventory control a plus, Windows XP knowledge.
SKILLS:
Microsoft Word, Outlook, Excel, Order Processing experience and record management.