software quality assurance analyst lead - Nashville

Now Brewing - Software Quality Leaders! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a software quality assurance analyst lead, you will define and institute software quality assurance processes and controls, lead testing activities throughout the software application development lifecycle, and guide teams in delivering technology solutions that meet quality standards and production release timeframes. You will provide leadership, mentorship, education, and consultation on quality assurance practices, methodologies, governance, and release readiness.

As a software quality assurance analyst lead, you will:

• Lead quality control and test management - Establish test priorities, coordinate testing activities, participate in requirements and design reviews, and oversee the development and execution of test requirements, plans, scenarios, cases, and scripts.
• Drive quality management and governance - Plan and oversee quality assurance practices and controls across multiple projects, releases, and production support activities; define best practices; and improve processes and procedures.
• Advance functional and technical testing capabilities - Manage complex testing processes, assess release testing scope, maintain manual and automated regression test suites, and research new testing methods and tools, including automation, load, and performance testing.
• Guide delivery across the software lifecycle - Partner with technology and business teams to establish scope, gather meaningful requirements, identify testing needs and risks, and ensure quality standards and production deadlines are met.
• Provide leadership, consultation, and mentorship - Direct and mentor quality assurance analysts and other testing contributors, communicate progress and recommendations, facilitate project and release reviews, and support consistent quality management and controls.

We"d love to hear from people with:

• 7 years of work experience in software application development and software quality assurance testing
• 7 years of experience instituting test management processes, methods, and tools supporting functional and non-functional test automation, load and performance, volume and stress testing
• Bachelor"s degree with coursework in Computer Science, Information Systems, Informatics, or a related field or degree equivalent, and/or work experience in Software Development Quality Assurance
• Aspirations for leadership brilliance, intellectual curiosity, and operational excellence
• Organization and planning skills
• Ability to communicate clearly and concisely, both verbally and in writing
• Attention to detail, with analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a highly dynamic environment
• Ability to develop applicable test plans, scenarios, cases, and scripts
• Effective interpersonal skills and a collaborative working style
• Demonstrated ability to improve individual job skills through training, self-research, and self-study
• Knowledge of testing methodologies and software development lifecycle concepts
• Knowledge of testing best practices and approaches for custom-developed and consumer off-the-shelf packaged applications
• Knowledge of test management processes, functional and non-functional test planning and execution, version control, and defect tracking methods using associated tools
• Experience with software quality assurance testing related to release management
• Understanding of cloud computing services, including Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS)
• Understanding of application and system architecture concepts, including service-oriented architecture (SOA)
• Familiarity with mobile digital technologies related to testing
• Demonstrated technical skills, including an understanding of automated test script execution and related tools
• Ability to work with one or more programming languages used for test script development
• Basic understanding of infrastructure technologies, including networks, servers, and databases
• Basic understanding of project management functions and related tools

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor"s degree through Arizona State University"s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.