Sierra Lobo, offers customers a full range of professional and technical capabilities, including Test and Evaluation, Systems Engineering, and Advanced Technologies. We also develop products and processes related to Cryogenic Fluid and Thermal Management Systems, Densified Propellant Management Systems, and Prototype Extreme Pressure and Temperature Systems. Our customers include the Department of Defense (DoD), the U.S. Air Force, U.S. Navy, U.S. Army, Missile Defense Agency (MDA), and the National Aeronautics and Space Administration (NASA).
This position will be located at NASA’s Langley Research Center.
The successful candidate will join the Facility Operations Division team to support the Center Maintenance, Operations, and Engineering Contract (CMOE) located at NASA's Langley Research Center (LaRC). This position reports directly to the FODC Supervisor.
All work will be performed with a high standard of quality and professionalism. All safety policies and procedures must be followed.
Responsibilities:
This position supports Ground Data Systems (GDS) software and hardware architecture at NASA Langley Research Center wind tunnel test facilities. The role serves as the Software Quality Assurance and Configuration Management lead for custom GDS software products, related hardware architecture, and supporting configuration management processes.
The Senior System Analyst establishes and maintains software quality/testing plans and related processes to ensure software changes are tested at the system and regression levels. The position develops and conducts software test plans in collaboration with software developers, operational end users, and facility stakeholders. Where possible, the position automates regression test plans to ensure key features are not adversely impacted by planned software deployments. Test results are recorded, communicated, and used to support release readiness, configuration management, and continuous process improvement.
This role guides the software development team through a DevOps/Agile approach to custom software development lifecycle processes, including sprint planning, scrum activities, release planning, release execution, backlog review, workflow oversight, and metrics capture using Atlassian tools such as Jira, Bitbucket/Git, and Confluence. The position works with NASA's Web Services Office (WSO) support team to administer Atlassian tools in support of configuration management and software quality processes.
The position maintains the configuration management plan and ensures configuration management processes are applied and improved for GDS hardware architecture and custom software products. Duties include facilitating change control board, configuration management, and software quality assurance meetings; performing physical and functional configuration management audits; ensuring software version descriptions are complete and follow required configuration management processes; and overseeing Jira entries throughout the workflow to identify and resolve task issues.
The Senior System Analyst develops and maintains instructions, training, and documentation for configuration management, software quality/testing, related tools, system architecture, and software products. The position administers the Confluence Portal using a practical 'get there from here' design so facility users can access information for each software product, system architecture, and related topic. The role requires confident and articulate written and verbal communication skills, including the ability to present technical information to groups of 20 or more.
Qualifications:
U.S. Citizenship required. BS degree in a computer science, systems science, engineering, information technology, or related technical discipline from an accredited college or university is preferred, with three (3) to five (5) years of progressive, relevant experience preferred. An equivalent combination of education, experience, training, and certifications is applicable.
Position requires comprehensive knowledge of software quality assurance, configuration management, DevOps/Agile software release practices, and system/software documentation gained through long and varied work experience in the field of specialty.
Essential Functions:
Work Environment
Office, laboratory, control room, and research facility environments (80%) - Work is primarily performed in office or computer workstation settings supporting software quality assurance, configuration management, documentation, and coordination with developers, end users, NASA stakeholders, and support organizations. Facility/test support environment (20%) - Travel between LaRC facilities and test operations may be required and may include exposure to industrial research facilities, equipment rooms, control rooms, areas with elevated noise levels, and other test-related environments. Appropriate PPE and training will be provided for applicable conditions.
Physical Requirements
Primarily sedentary computer-based work, including extended periods of sitting, keyboard use, reading technical documentation, attending meetings, and participating in virtual or in-person coordination activities (80%). Must be able to walk, stand, bend, and move between buildings, control rooms, equipment areas, and meeting locations as needed to support system reviews, configuration audits, software deployments, and user coordination (20%). Must be able to lift and carry typical office or computer-related items up to 25 lbs. as needed. Appropriate PPE and training will be provided for applicable facility conditions.
Equipment and Machines
Standard office and computing equipment - PC, telephone, copier/scanner, networked or local printers, and collaboration systems (100%). Software and tools include Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Atlassian Jira, Bitbucket/Git, Confluence, software test tools, configuration management tools, documentation repositories, and other Government- or contract-approved systems required to support GDS software quality assurance and configuration management processes (100%). Safety and Personal Protective Equipment may be required when entering applicable facility or test areas (<20%).
Attendance
Regular attendance mandatory (100%)
Occasional overtime/work outside normal schedule may be required to support software releases, test events, change control board activities, configuration audits, regression testing, urgent task resolution, or facility/test schedules (<20%).
Travel between LaRC facilities/test operations is required as needed (<10%).
Other Essential Functions:
What is important to you in a partner? Delivery? Performance? Technical excellence? Safety? Support services? Sierra Lobo understands how important each of these factors are to you, as well as many other factors needed to create an environment for success.
What is critical to you as a business? Sharing information or a need for updating your IT landscape? Leveraging, updating, or originating new technologies to meet your growth or revenue goals? Transitioning or implementing a tightly executed management program to reduce or maintain costs? Every day, Sierra Lobo team members pool their best talents, skills, resources, and technical experience, to address our customers’ challenges and requirements.
Sierra Lobo is not a typical small business. We provide the management expertise and research capabilities that many other companies our size lack. Our Technology Development and Engineering Center (TDEC) and Sierra Lobo Test Facility Center (SLTF) not only expand our capabilities, but also reduce costs for our customers and improve efficiency by providing reachback and in-house knowledge. Our priority is to maintain our small business atmosphere while offering customers the breadth and depth of an extensive menu of cost effective and competitive engineering services.
Risk reduction also plays a valued role in our approach to customer service. The decision you make in choosing and creating a partnership will eventually impact your reputation and profit line. We owe it to our customers to be professionally accountable, as well as to be financially sound and sustainable. You can safely choose to partner with Sierra Lobo because we have the resources to respond quickly with the financial stability, knowledge, and people, to the tasks at hand.